How the evidence connects.
548 nodes and 1530 links. Search it, group it, click any node to follow what it connects to. It grows with each weekly run.
What the evidence says, by theme
Each theme is a judgement written by the research run. Rows marked as curated were picked by hand; rows “matched by keywords” were linked automatically and are shown separately until a person confirms them (513 automatic links in the graph).
Self-reported benefit outruns measured P&L impact · 12 curated · 109 matched · 3 frameworks
Most firms say AI helps; few measure it against a baseline. Headline productivity claims (tripled output, time saved) rarely come with a method, while the studies that do measure find little or no P&L effect yet.
Frameworks: Future-Built and the 10-20-70 rule; AI Maturity Model (five levels) and AI-ready data; Accountable Acceleration (annual enterprise adoption study). See the Frameworks view.
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Globe Telecom reports 2.8x return on AI investments, PHP1.2bn measurable benefit Globe Telecom (Philippines) · 30 Sept 2026
- St. Louis Fed: AI is 15% of earnings-call productivity talk, 95% of it about future gains Federal Reserve Bank of St. Louis (Ozkan Kalyani Sullivan) · 31 Jul 2026
- HMRC Copilot trial: self-reported 2-3% of working week saved, after a 20% haircut HMRC (Phase 3 Copilot evaluation) · 9 Jul 2026
- Atlanta Fed et al.: over 80% of firms report no AI impact on employment or productivity Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford (Yotzov Bloom et al.) · 24 Mar 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- Four-country exec survey: 69% of firms use AI, UK Decision Maker Panel 71%, 89% report no productivity effect yet Atlanta Fed; Bank of England DMP; Bundesbank; Macquarie University (via CEPR VoxEU) · 1 Mar 2026
- DBS: S$1bn AI economic value in 2025 measured against control groups DBS Bank (reported by FCC Singapore) · 9 Feb 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- PwC Global CEO Survey 2026: 56% report no significant AI financial benefit PwC · 19 Jan 2026
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
Also matched by keywords (109)
- Humlum and Vestergaard: employer tools and training lift use to 93% Brookings (Humlum and Vestergaard) · 6 Oct 2026
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Bessemer/Bain 2026 scorecard: healthcare AI returns average 3.5x, realised in ~12 months Bessemer Venture Partners with Bain & Company · 30 Sept 2026
- Revalize survey: share of manufacturers reporting no measurable AI financial impact rose from 3% to 13% Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Agoda survey: 63% of Vietnamese developers save 7+ hours a week with AI Agoda / Macrame Consulting (7 Asian markets) · 25 Sept 2026
- KPMG Q3 2026 pulse: nearly 6 in 10 large US firms report measurable AI value KPMG · 24 Sept 2026
- KPMG Q3 2026 banking: 65% report measurable value; data readiness top agent barrier at 80% KPMG · 24 Sept 2026
- KPMG Q3 2026 asset management and PE: average realised AI value $179M KPMG · 24 Sept 2026
- AWS Korea study: 58% of firms use AI and 81% of adopters report higher productivity AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- AWS Korea study: 47% of Korean firms have no reliable way to measure AI ROI; 27% have a formal strategy AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- Deloitte and DocuSign: legal teams report 37% time savings on agreements Deloitte and DocuSign · 8 Sept 2026
- REVA Air Ambulance closes books by day 4-5 after AP automation REVA Air Ambulance (via Ramp) · 28 Aug 2026
- Small-firm AP and reconciliation savings: Snapdocs, Hospital Association of Oregon, MakeStickers Snapdocs; Hospital Association of Oregon; MakeStickers (via Ramp) · 28 Aug 2026
- McKinsey 2026: only 37% see any EBIT impact from AI; 14% report AI-linked workforce decline McKinsey & Company · 25 Aug 2026
- UPS: cost per piece 28% lower in automated buildings, 68.5% of US volume now automated UPS (Q2 2026 earnings call, CEO Carol Tome) · 30 Jul 2026
- DBS digibot resolves nine in ten queries digitally; corporate assistant cuts calls and emails 7% DBS Bank (Singapore) · 28 Jul 2026
- Gallup: 65% of employees say AI improved productivity; share rises with breadth of use Gallup · 27 Jul 2026
- Gallup: only 36% of employees strongly agree their manager supports AI use Gallup · 27 Jul 2026
- AWS Thailand study: 43% of businesses use AI, but 74% of adopters stay at basic level AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- Thryv SMB survey: 66% adopt AI and 70% say it raised revenue (vendor survey) Thryv (reported by Chain Store Age) · 13 Jul 2026
- Thryv SMB survey: 70% need more AI training; 46% would choose AI over a new hire Thryv (reported by Chain Store Age) · 13 Jul 2026
- HMRC Copilot trial: self-reported 2-3% of working week saved, after a 20% haircut HMRC (Phase 3 Copilot evaluation) · 9 Jul 2026
- Hawaii Pacific Health Abridge pilot: time in notes down 21% but burnout change not significant Hawaii Pacific Health Medical Group (JMIR Medical Informatics) · 23 Jun 2026
- Schneider Electric El Paso: on-time delivery from 61% to 97%, $43m of backorders eliminated Schneider Electric / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Saudi Aramco Hawiyah NGL: OEE +44% and production volume +26% from 50+ use cases Saudi Aramco / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Rockwell Automation Singapore plant: units per person-hour +43%, defects -35% Rockwell Automation / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- DCM Shriram Gujarat: EBITDA up 11 points, power costs down 32% DCM Shriram / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- CIMC Reefer Containers: lead times down 32%, defects down 47%, conversion cost down 24% CIMC Reefer Containers / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Hitachi Vantara Norman plant: inventory down 50%, order-to-ship lead time down 77% Hitachi Vantara Manufacturing / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Unilever Haridwar: response times down 72%, service levels at 99% with 50% more SKUs Unilever / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- RRS Qingdao Smart Logistics Park: transport costs down 23%, inventory turnover up 40% RRS Qingdao Smart Logistics Park / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Fujian Ningde Nuclear Power: human error down 71%, profit per employee up 50% Fujian Ningde Nuclear Power / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- China Merchants Heavy Industry: throughput 2.6x, first-pass assembly yield up 25% China Merchants Heavy Industry / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- KPMG Q2 2026 technology leaders: data readiness 75% and oversight skills 67% block agents KPMG · 1 Jun 2026
- Salesforce agents worked 220,000 leads and generated $42M pipeline in one quarter Salesforce · 27 May 2026
- Salesforce Agentforce handled 4M support inquiries, double the human volume Salesforce · 27 May 2026
- Salesforce holds engineering flat at about 15,000 and cites AI productivity Salesforce · 27 May 2026
- HDBank automates six processes with FPT akaBot: '70% processing time saved' HDBank (Vietnam) · 22 May 2026
- Techcombank AI agent platform: agent build time from ~8 months to under a week Techcombank (Vietnam) · 21 May 2026
- Gartner CPO survey: only 36% very confident to redesign procurement for AI Gartner · 19 May 2026
- Zurich scales Cytora: manual triage 75 to 15 minutes, straight-through intake 10% to 95% Zurich Insurance / Cytora (reported by Reinsurance News) · 19 May 2026
- JAMA Network Open quality study: scribe use cuts burnout from 51.9% to 38.8% in 30 days Six US health systems, JAMA Network Open (reported by Textbook of Digital Health) · 18 May 2026
- Estonia AI Leap: 154 of 156 upper-secondary schools, 20,000 students in pilot year Estonian Ministry of Education and Research / AI Leap Foundation · 1 Apr 2026
- Atlanta Fed et al.: over 80% of firms report no AI impact on employment or productivity Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford (Yotzov Bloom et al.) · 24 Mar 2026
- Atlanta Fed et al.: executives use AI only 1.5 hours a week on average Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford · 24 Mar 2026
- Concentrix Q1 FY26: revenue $2.5B, margins compress Concentrix · 24 Mar 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- Canary hotel tech survey: 82% expect AI use to grow, benefits self-reported Canary Technologies · 20 Mar 2026
- Goldman Sachs 10,000 Small Businesses: 76% use AI, 93% of users report positive impact Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- Goldman Sachs survey: only 14% of small businesses fully integrate AI; skills and tools are the barrier Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- AMA survey trend: physician AI use 38% to 81%, use cases per doctor 1.1 to 2.3 American Medical Association (reported by HCI Innovation Group) · 15 Mar 2026
- AMA 2026 survey: 81% of physicians use AI professionally, up from 38% in 2023 American Medical Association · 12 Mar 2026
- Deloitte 2026 life sciences and health care: 28% moved 40%+ of experiments to production Deloitte AI Institute · 1 Mar 2026
- Four-country exec survey: 69% of firms use AI, UK Decision Maker Panel 71%, 89% report no productivity effect yet Atlanta Fed; Bank of England DMP; Bundesbank; Macquarie University (via CEPR VoxEU) · 1 Mar 2026
- ServiceNow says its agent resolves over 90% of targeted Level 1 IT tickets ServiceNow · 26 Feb 2026
- Telstra half-year: AI claimed to speed software releases about 20% Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Telstra half-year: AI virtual assistant nearly triples customer self-resolution Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Walmart: about 60% of US stores receive freight from automated distribution centres Walmart (Q4 FY2026 earnings call, CFO John David Rainey) · 19 Feb 2026
- McKinsey/EDB/Tech in Asia: 46% of ASEAN firms scaling AI but 60% see under 5% EBIT impact McKinsey & Company / Singapore EDB / Tech in Asia · 11 Feb 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- Salesforce's own sales agents: 130,000 leads contacted, 3,200 opportunities in four months Salesforce · 3 Feb 2026
- Deloitte 2026 energy/resources/industrials: 26% moved 40%+ of experiments to production Deloitte AI Institute · 1 Feb 2026
- UK DSIT AI adoption research: 16% of businesses use AI, micro 14% vs large 36% UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- Aramco CEO: technology realised value of $3-5bn expected in 2025 versus $6bn across 2023-2024 Saudi Aramco (CEO Amin Nasser at Davos, reported by Bloomberg) · 20 Jan 2026
- PwC Global CEO Survey 2026: 56% report no significant AI financial benefit PwC · 19 Jan 2026
- PwC 2026: embedded AI and strong foundations separate winners PwC · 19 Jan 2026
- Unilever Hefei: forecasting accuracy up 39%, operating costs down 24% with 65% AI-driven use cases Unilever / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Ford Otosan Yenikoy: production volume doubled with labour productivity up 44% Ford Otosan / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Faurecia Yancheng: customer complaints down 94%, scrap costs down 75.8% Faurecia Automotive Systems / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Siemens Numerical Control Nanjing: lead time down 78%, field failures down 46% Siemens / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Midea Kitchen & Bath Wuhu: delivery lead time down 39%, inventory days down 30% Midea Kitchen & Bath / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Schneider Electric Wuhan: onboarding cut from 75 to 15 days; only 20% of workforce initially automation-skilled Schneider Electric / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Zurich underwriting operations with Interloom: case triage 42% faster (vendor customer story) Zurich Insurance / Interloom · 15 Jan 2026
- Equinor: AI generated about $130m in value in 2025, over $330m since 2020 Equinor · 7 Jan 2026
- Equinor predictive maintenance: about $120m of value since 2020 across 700+ rotating machines Equinor · 7 Jan 2026
- Deloitte State of AI 2026: 25% moved 40%+ of experiments to production Deloitte AI Institute · 1 Jan 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
- Deloitte 2026: only 21% have mature governance for autonomous agents Deloitte AI Institute · 1 Jan 2026
- Citigroup: 9% productivity lift in coding teams Citigroup (reported by CeFPro) · 17 Dec 2025
- e-Conomy SEA 2025: 79% of Southeast Asian workers say they have learned to use AI Google, Temasek and Bain & Company (e-Conomy SEA 2025) · 11 Nov 2025
- McKinsey State of AI 2025: 39% see any EBIT impact McKinsey & Company · 5 Nov 2025
- McKinsey: AI high performers are 6% and redesign workflows McKinsey & Company · 5 Nov 2025
- McKinsey: nearly two-thirds have not begun scaling AI McKinsey & Company · 5 Nov 2025
- McKinsey: agents scaling in 23% of firms but under 10% in any function McKinsey & Company · 5 Nov 2025
- Wharton/GBK 2025: 82% use GenAI weekly, 72% formally measure ROI, about three quarters report positive returns Wharton Human-AI Research with GBK Collective · 28 Oct 2025
- Salesforce: support headcount cut from 9000 to about 5000 with AI agents Salesforce (reported by NBC News) · 2 Sept 2025
- BCG: only 5% of firms achieve AI value at scale; 60% get none Boston Consulting Group · 1 Sept 2025
- BCG: future-built firms show 1.7x revenue growth and 1.6x EBIT margin Boston Consulting Group · 1 Sept 2025
- MISA AVA customer-care assistant: 350 staff doing work that needed 600 MISA (Vietnam) · 24 Jul 2025
- Vietnam VNeID public administration assistant: nearly 100,000 interactions in first week Vietnam Ministry of Public Security (C06) with CMC Corporation · 15 Jul 2025
- MIT NANDA primary: 95% of organisations get zero return; 5% of integrated pilots extract millions MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: only 5% of enterprise-grade AI tools reach production; buying beats building MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: ROI sits in back-office cuts; front-office wins are speed and retention MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- VietinBank Genie internal assistant: 350,000 questions in two months VietinBank (Vietnam) · 20 Jun 2025
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
- Klarna: AI assistant handled 75% of chats (company claim) Klarna (reported by Entrepreneur) · 9 May 2025
- IBM CEO study: 25% of AI initiatives delivered expected ROI IBM Institute for Business Value · 6 May 2025
- IBM CEO study: 16% of AI initiatives scaled enterprise-wide IBM Institute for Business Value · 6 May 2025
- Humlum and Vestergaard: no earnings or hours effect from chatbots in Denmark University of Chicago BFI · 1 May 2025
- Microsoft Copilot RCT, 66 firms: email time down 1.29 hours a week, meetings unchanged Dillon Jaffe Immorlica Stanton (NBER 33795) · 1 May 2025
- McKinsey Q4 2024: 85% of US healthcare leaders exploring or using gen AI, 64% expect or measure positive ROI McKinsey & Company · 26 Mar 2025
- Pennsylvania ChatGPT Enterprise pilot: 95 minutes a day saved across 175 employees Commonwealth of Pennsylvania (Governor's Office of Administration) · 21 Mar 2025
- US Treasury: machine learning helped prevent and recover over $4 billion in fiscal 2024 US Department of the Treasury (reported by Nextgov) · 18 Oct 2024
- St. Louis Fed et al.: nearly 40% of US adults use GenAI, 23% of workers used it for work last week Bick Blandin Deming (NBER w32966) · 1 Sept 2024
- OCBC GPT rolled out to about 30,000 staff; trial users report task times cut up to 50% OCBC Bank (Singapore) · 17 Jun 2024
- Viettel Telecom AI callbot: 33 million calls, ~21 billion VND saved a year Viettel Telecom (Vietnam) · 8 Feb 2024
- Viettel legal assistant for Vietnam's Supreme People's Court: 30% less case-handling time Viettel / Supreme People's Court (Vietnam) · 8 Feb 2024
- Walmart's AI supplier negotiations: about 3% savings, 75% of suppliers prefer the bot Walmart (with Pactum) · 28 Apr 2023
The pilot-to-production funnel narrows hard · 8 curated · 55 matched · 7 frameworks
Evaluation is common; production and scale are rare. Studies from MIT NANDA, BCG, Deloitte, IBM, McKinsey and Gartner put scaled, value-producing deployment between roughly 5% and 25% of firms.
Frameworks: State of AI / AI high-performer practices; Future-Built and the 10-20-70 rule; AI Maturity Model (five levels) and AI-ready data; Enterprise AI Maturity Model; GenAI Divide: State of AI in Business 2025; Root Causes of Failure for AI Projects; AI Governance Alliance playbooks. See the Frameworks view.
- Deloitte State of AI 2026: 25% moved 40%+ of experiments to production Deloitte AI Institute · 1 Jan 2026
- McKinsey: nearly two-thirds have not begun scaling AI McKinsey & Company · 5 Nov 2025
- BCG: only 5% of firms achieve AI value at scale; 60% get none Boston Consulting Group · 1 Sept 2025
- MIT NANDA primary: 95% of organisations get zero return; 5% of integrated pilots extract millions MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: only 5% of enterprise-grade AI tools reach production; buying beats building MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
- IBM CEO study: 25% of AI initiatives delivered expected ROI IBM Institute for Business Value · 6 May 2025
- IBM CEO study: 16% of AI initiatives scaled enterprise-wide IBM Institute for Business Value · 6 May 2025
Also matched by keywords (55)
- Bessemer/Bain 2026: half of healthcare organisations cut or plan to cut headcount due to AI, 8-13% of affected labour Bessemer Venture Partners with Bain & Company (reported by TechTarget) · 8 Oct 2026
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam skills gap constrains AI scale-up AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Gartner predicts 70% of enterprises will abandon vendor-built agentic AI by 2028 Gartner (IT practice) · 29 Sept 2026
- KPMG Q3 2026 asset management and PE: average realised AI value $179M KPMG · 24 Sept 2026
- Sony Bank and Fujitsu: Claude-based agent cuts core-banking development period 30%, man-hours 40% Sony Bank / Fujitsu (Japan) · 14 Sept 2026
- Small-firm AP and reconciliation savings: Snapdocs, Hospital Association of Oregon, MakeStickers Snapdocs; Hospital Association of Oregon; MakeStickers (via Ramp) · 28 Aug 2026
- Gartner tells CFOs to pilot governance before scaling AI agents Gartner (finance practice) · 20 Aug 2026
- AWS Malaysia study: 38% of businesses use AI, but 67% of adopters stay on basic tools AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- RICS 2026: about two-thirds of construction firms use AI, but only 4% use it widely RICS (AI in commercial property and construction report 2026) · 18 Aug 2026
- Ivey/Birkinshaw: review of 14 AI-enabled learning tools in business schools Ivey Business School (Birkinshaw Raz Walters) · 11 Aug 2026
- Deloitte Switzerland: 84% of manufacturers report measurable AI value but only about 1 in 5 use cases is scaled Deloitte (AI in manufacturing) · 30 Jun 2026
- JLL survey via Bisnow: 92% of CRE firms run AI pilots, 5% hit most goals JLL · 24 Jun 2026
- Hawaii Pacific Health Abridge pilot: time in notes down 21% but burnout change not significant Hawaii Pacific Health Medical Group (JMIR Medical Informatics) · 23 Jun 2026
- Saudi Aramco Hawiyah NGL: OEE +44% and production volume +26% from 50+ use cases Saudi Aramco / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Finance AI deployment outpaces realised value, Gartner finds Gartner (finance practice) · 28 May 2026
- Rockwell survey: 34% of manufacturing operations AI-augmented, only 18% still in pilot Rockwell Automation / Sapio Research (2026 State of Smart Manufacturing) · 19 May 2026
- Zurich scales Cytora: manual triage 75 to 15 minutes, straight-through intake 10% to 95% Zurich Insurance / Cytora (reported by Reinsurance News) · 19 May 2026
- Gartner: CMOs put 15.3% of budgets into AI but only 30% are ready to scale Gartner (marketing practice) · 11 May 2026
- SEC FY2025 enforcement results name Nate as its only AI-related fraud matter SEC (FY2025 enforcement results) · 7 Apr 2026
- Estonia AI Leap: 154 of 156 upper-secondary schools, 20,000 students in pilot year Estonian Ministry of Education and Research / AI Leap Foundation · 1 Apr 2026
- Deloitte 2026 life sciences and health care: 28% moved 40%+ of experiments to production Deloitte AI Institute · 1 Mar 2026
- OUH ambient voice pilot logged 37.3% of outputs needing accuracy edits and 24 hallucinations in 398 uses Oxford University Hospitals NHS Foundation Trust (reported by HTN) · 24 Feb 2026
- McKinsey/EDB/Tech in Asia: 46% of ASEAN firms scaling AI but 60% see under 5% EBIT impact McKinsey & Company / Singapore EDB / Tech in Asia · 11 Feb 2026
- Deloitte 2026 energy/resources/industrials: 26% moved 40%+ of experiments to production Deloitte AI Institute · 1 Feb 2026
- ASEAN+ CIOs plan higher AI investment Lenovo CIO Playbook 2026 with IDC · 17 Jan 2026
- Ford Otosan Yenikoy: production volume doubled with labour productivity up 44% Ford Otosan / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Deloitte State of AI 2026: 25% moved 40%+ of experiments to production Deloitte AI Institute · 1 Jan 2026
- Gong: core-strategy AI teams grow 31% faster than pilot-stage teams; 59% use shadow AI Gong Labs · 4 Dec 2025
- Stepped-wedge trial: ambient AI cuts note time 0.36 hours a day NEJM AI (Afshar et al.) · 1 Dec 2025
- Finance AI adoption plateaus at 59% and 91% see low or moderate impact Gartner (finance practice) · 18 Nov 2025
- EY India survey: 47% of enterprises have multiple GenAI use cases live, only 10% scaling across the business EY India (AIdea of India survey) · 16 Nov 2025
- HKMA GenAI sandbox phase 1: suspicious transaction report prep time down 30% to 80% Hong Kong Monetary Authority · 31 Oct 2025
- Mondelez cites 30-50% lower content production cost from generative AI tool Mondelez International · 27 Oct 2025
- BCG: only 5% of firms achieve AI value at scale; 60% get none Boston Consulting Group · 1 Sept 2025
- MIT NANDA primary: 95% of organisations get zero return; 5% of integrated pilots extract millions MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: only 5% of enterprise-grade AI tools reach production; buying beats building MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
- IBM CEO study: 16% of AI initiatives scaled enterprise-wide IBM Institute for Business Value · 6 May 2025
- PHTI evaluation: AI scribes cut burnout but have not proven financial ROI Peterson Health Technology Institute (reported by Fierce Healthcare) · 25 Mar 2025
- Pennsylvania ChatGPT Enterprise pilot: 95 minutes a day saved across 175 employees Commonwealth of Pennsylvania (Governor's Office of Administration) · 21 Mar 2025
- Unilever digital twins halve product-imagery cost and time Unilever · 20 Mar 2025
- Unilever TreSemme Thailand: content cost down 87%, brand lift 23% Unilever · 20 Mar 2025
- ANAO: 74% of ATO AI models in production had no completed data ethics assessment Australian National Audit Office · 24 Feb 2025
- ANAO: ATO has 'partly effective' AI arrangements and no structured monitoring of models Australian National Audit Office · 24 Feb 2025
- Allianz: Insurance Copilot for motor claims launched but no quantified result Allianz · 5 Feb 2025
- Presto Automation settles SEC charges over Presto Voice AI claims Presto Automation Inc. · 14 Jan 2025
- FTC Operation AI Comply: Rytr AI review generator FTC (Rytr) · 25 Sept 2024
- RAND: 65 practitioners name leadership-driven causes for AI project failure RAND Corporation (Ryseff, De Bruhl, Newberry) · 13 Aug 2024
- UK NAO: 37% of 87 government bodies had deployed AI, 74 use cases in total UK National Audit Office · 15 Mar 2024
- Kaiser Permanente NorCal scribe pilot: 3,442 physicians, 303,266 encounters, and two logged hallucinations The Permanente Medical Group, NEJM Catalyst (reported by Epocrates) · 21 Feb 2024
- GOV.UK Chat pilot: nearly 70% found answers useful but accuracy fell short, with hallucinations UK Government Digital Service · 18 Jan 2024
- Gartner: only 5% of HR functions had implemented generative AI in mid-2023 Gartner (HR practice) · 13 Jul 2023
- Noy and Zhang: ChatGPT cuts professional writing task time 40% and raises quality 18% MIT (Noy and Zhang) · 1 Jul 2023
- Robodebt: 416,000 unlawful debts, $751 million repaid, $1.76bn wiped Australian Government (Services Australia / Department of Social Services) · 16 Mar 2023
Governance and liability catch up with deployment · 7 curated · 48 matched · 5 frameworks
Courts, regulators and insurers are now acting on AI use: fake citations, chatbot liability, insurer exclusions and board oversight lag. Frameworks such as NIST and ISO help size controls, but none is shown to move the P&L.
Frameworks: Cloud Adoption Framework for AI and agents; Cloud Adoption Framework for AI, ML and generative AI; AI Risk Management Framework 1.0; ISO/IEC 42001 AI management system; AI Governance Alliance playbooks. See the Frameworks view.
- German court: chatbot's false statements are the company's own Aesthetify GmbH / Verbraucherzentrale NRW (OLG Hamm) · 12 May 2026
- Court sanctions for AI-fabricated citations pass $145,000 in Q1 2026 US courts (Charlotin database) · 1 Apr 2026
- Charlotin database: over 1,000 court cases involving AI-hallucinated content by March 2026 AI Hallucination Cases database (Damien Charlotin), reported by JL Ellis · 1 Mar 2026
- Deloitte Australia partially refunds A$440,000 government report with AI-fabricated citations Deloitte Australia / Department of Employment and Workplace Relations · 13 Oct 2025
- Deloitte refunds Australian government after AI errors in welfare report Deloitte Australia · 5 Oct 2025
- UK High Court: 18 of 45 authorities in one filing did not exist High Court of Justice (King's Bench Division), Ayinde v Haringey and Al-Haroun v Qatar National Bank · 6 Jun 2025
- Air Canada held liable for its website chatbot's wrong bereavement-fare advice Air Canada / BC Civil Resolution Tribunal · 1 Feb 2024
Also matched by keywords (48)
- PwC directors survey: 71% say AI is the top skill gap on boards PwC 2026 Annual Corporate Directors Survey (via Bloomberg Law) · 23 Sept 2026
- State of Distribution 2026: 55% of hotels barely changed distribution strategy for AI search NYU SPS Tisch Center, RateGain and HEDNA · 15 Sept 2026
- Morgan Stanley: 41% of large firms have a fully implemented AI model inventory Morgan Stanley AI Governance Report 2026 (with ISS board data) · 27 Aug 2026
- AWS Malaysia study: 30% of businesses have clear AI accountability and 27% audit AI use AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- Insurance Journal: carriers file AI exclusions as AI lawsuits rise 978% Insurance Journal / Gallagher study · 17 Aug 2026
- ISO generative-AI exclusions available for liability policies from Jan 2026 Verisk ISO endorsements (as reported by Shumaker, Loop & Kendrick, National Law Review) · 30 Jul 2026
- Lemonade Q2 2026: loss adjustment expense ratio 5% versus ~9% industry average Lemonade · 28 Jul 2026
- Politecnico di Milano study: 903 FDA AI devices, missing clinical evidence linked to higher recall likelihood Politecnico di Milano (JAMA Network Open) · 24 Jul 2026
- Deloitte: 51% of boards lack rules on their own AI use Deloitte (governance professionals survey, via CIO Dive) · 24 Jul 2026
- Senators Blumenthal and Hawley press UnitedHealth, Humana and CVS on AI in Medicare Advantage decisions US Senate (reported by Becker's Payer) · 15 Jul 2026
- Deloitte Switzerland: cost and skills lead manufacturers' AI barriers, operational disruption their top fear Deloitte (AI in manufacturing) · 30 Jun 2026
- European Parliament votes through AI Act delay; Council still to approve Sidley Austin (law-firm blog) on EU AI Omnibus · 22 Jun 2026
- Evident AI Index for Insurance 2026: productivity in 75% of disclosed cases, ROI disclosed by 3 of 30 insurers Evident Insights (reported by Insurance Business) · 16 Jun 2026
- Shadow AI adds about $670,000 to the cost of a data breach IBM Cost of a Data Breach 2025 (as reported by Matters.AI) · 1 Jun 2026
- EU AI Act omnibus delays high-risk rules to Dec 2027 and Aug 2028 Gibson Dunn (law-firm alert) on EU Digital Omnibus on AI · 27 May 2026
- EU AI Act: Article 50 transparency still starts Aug 2026, with grace period Gibson Dunn (law-firm alert) on EU Digital Omnibus on AI · 27 May 2026
- Kasikornbank enterprise-wide GenAI productivity programme Kasikornbank (Thailand) · 14 May 2026
- German court: chatbot's false statements are the company's own Aesthetify GmbH / Verbraucherzentrale NRW (OLG Hamm) · 12 May 2026
- Court sanctions for AI-fabricated citations pass $145,000 in Q1 2026 US courts (Charlotin database) · 1 Apr 2026
- Cambridge CCAF 2026 report: 81% of financial firms use AI, 14% call it transformational Cambridge Centre for Alternative Finance (Cambridge Judge Business School) · 1 Apr 2026
- Only 26% of boards discuss AI at every meeting Protiviti and BoardProspects · 18 Mar 2026
- Charlotin database: over 1,000 court cases involving AI-hallucinated content by March 2026 AI Hallucination Cases database (Damien Charlotin), reported by JL Ellis · 1 Mar 2026
- ECB supervisor: more than 85% of large euro-area banks use AI European Central Bank (Banking Supervision) · 24 Feb 2026
- NYC MyCity business chatbot told owners to break the law and was shut down City of New York · 30 Jan 2026
- Ping An Life: 93% of auto-reviewed claims reach a liability decision within 60 seconds Ping An Life · 29 Jan 2026
- FINRA 2026 oversight report: generative AI use cases multiply and AI agents flagged as a new risk FINRA · 9 Dec 2025
- Deloitte Australia partially refunds A$440,000 government report with AI-fabricated citations Deloitte Australia / Department of Employment and Workplace Relations · 13 Oct 2025
- Conference Board: 72% of S&P 500 flag AI as a material risk in 10-Ks The Conference Board · 6 Oct 2025
- Deloitte refunds Australian government after AI errors in welfare report Deloitte Australia · 5 Oct 2025
- JAMA Health Forum: 60 of 950 FDA-cleared AI devices linked to 182 recalls, 43% within a year JAMA Health Forum (reported by TechTarget) · 26 Aug 2025
- Private-company boards: 25% have adopted an AI governance framework NACD 2025 Private Company Board Practices and Oversight Survey · 26 Aug 2025
- UK High Court: 18 of 45 authorities in one filing did not exist High Court of Justice (King's Bench Division), Ayinde v Haringey and Al-Haroun v Qatar National Bank · 6 Jun 2025
- Deloitte survey: 74% of gen AI 'pioneers' in financial services expect ROI above 10% Deloitte · 26 Feb 2025
- ANAO: 74% of ATO AI models in production had no completed data ethics assessment Australian National Audit Office · 24 Feb 2025
- US Senate subcommittee: Medicare Advantage post-acute denials rose sharply as insurers used predictive tools US Senate Permanent Subcommittee on Investigations (reported by Becker's Hospital Review) · 17 Oct 2024
- Cruise robotaxi pays $1.5m penalty to NHTSA over incomplete crash reporting Cruise (US NHTSA consent order) · 30 Sept 2024
- FTC Operation AI Comply: Ascend Ecom AI storefront scheme FTC (Ascend Ecom) · 25 Sept 2024
- FTC Operation AI Comply: Ecommerce Empire Builders and FBA Machine FTC (Ecommerce Empire Builders; FBA Machine / Passive Scaling) · 25 Sept 2024
- Stanford RegLab: leading legal AI research tools still hallucinate 17% to 34% of the time Stanford RegLab and Stanford HAI · 1 May 2024
- SEC fines two advisers $400,000 for 'AI washing' claims US SEC · 18 Mar 2024
- SEC fines Delphia and Global Predictions $400,000 for AI-washing SEC (Delphia; Global Predictions) · 18 Mar 2024
- UK NAO: 70% cite AI skills recruitment as a barrier, only 21% have an AI strategy UK National Audit Office · 15 Mar 2024
- ECB supervisors: 40+ generative AI use cases and 14 internal applications European Central Bank (reported by Thomson Reuters Institute) · 4 Mar 2024
- Air Canada held liable for its website chatbot's wrong bereavement-fare advice Air Canada / BC Civil Resolution Tribunal · 1 Feb 2024
- GOV.UK Chat pilot: nearly 70% found answers useful but accuracy fell short, with hallucinations UK Government Digital Service · 18 Jan 2024
- CFPB: all top-10 US banks use chatbots; 98 million users in 2022 US Consumer Financial Protection Bureau · 6 Jun 2023
- Netherlands Court of Audit: 6 of 9 government algorithms failed basic requirements Netherlands Court of Audit (Algemene Rekenkamer) · 18 May 2022
- Netherlands Court of Audit 2021: dozens of government algorithms, none fully self-learning Netherlands Court of Audit (Algemene Rekenkamer) · 26 Jan 2021
Southeast Asia: adoption is rising faster than ROI measurement · 6 curated · 43 matched
In Vietnam and ASEAN, adoption and self-reported gains are high, but most adopters are still experimenting and few have a consistent ROI framework.
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam financial services leads AI adoption AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Globe Telecom reports 2.8x return on AI investments, PHP1.2bn measurable benefit Globe Telecom (Philippines) · 30 Sept 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- McKinsey/EDB/Tech in Asia: 46% of ASEAN firms scaling AI but 60% see under 5% EBIT impact McKinsey & Company / Singapore EDB / Tech in Asia · 11 Feb 2026
Also matched by keywords (43)
- Indian AI investors see froth in valuations Inc42 investor survey (85+ institutional investors) · 9 Oct 2026
- Vietnam business AI adoption rises to 26% AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam financial services leads AI adoption AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Techcom Securities rolls out Kiro agentic IDE Techcom Securities (TCBS), Vietnam · 1 Oct 2026
- OmiKG chronic disease research tool OmiGroup (Vietnam) · 1 Oct 2026
- NoteX voice translation with local data residency NoteX (Vietnam) · 1 Oct 2026
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- AWS Korea study: 47% of Korean firms have no reliable way to measure AI ROI; 27% have a formal strategy AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- AWS Malaysia study: 38% of businesses use AI, but 67% of adopters stay on basic tools AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- AWS Malaysia study: 30% of businesses have clear AI accountability and 27% audit AI use AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- Southeast Asia AI startup funding concentrated in few rounds Tracxn data via Crowdfund Insider · 15 Aug 2026
- AWS and Strand Partners Indonesia: 40% of businesses use AI; SMEs at 38% AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- hibank (Indonesia) uses Kiro to modernise buy-now-pay-later system: end-of-day processing down 30% hibank (Indonesia) · 6 Aug 2026
- Rey's Olvo AI on Amazon Bedrock cuts Indonesian insurance claim decisions from 1-2 weeks to under a day Rey (Indonesia healthtech) · 6 Aug 2026
- Indian IT Q1 FY27: 2.6-2.8% growth, Infosys cuts guidance to 1.5-3% TCS, Infosys, HCLTech (via Wright Research) · 2 Aug 2026
- FPT H1 2026: AI and data analytics revenue up 54% to VND 1.8T FPT Corporation (Vietnam, via Vietstock) · 20 Jul 2026
- AWS Thailand study: 43% of businesses use AI, but 74% of adopters stay at basic level AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- KBTG (Thailand) uses agentic AI to modernise COBOL banking systems, cutting engineering effort two to three times KASIKORN Business-Technology Group (Thailand) · 15 Jul 2026
- Osotspa (Thailand) Thai-language assistant OsotSphere handles about 1,450 queries a month Osotspa (Thailand) · 15 Jul 2026
- Japan MIC White Paper 2026: 86.4% of Japanese firms use generative AI vs 98.1% in China Japan Ministry of Internal Affairs and Communications (2026 White Paper on Information and Communications) · 1 Jul 2026
- Rockwell Automation Singapore plant: units per person-hour +43%, defects -35% Rockwell Automation / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Unilever Haridwar: response times down 72%, service levels at 99% with 50% more SKUs Unilever / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- FPT Software: $256M AI-enabled contract is the largest in company history FPT Software (company release) · 27 May 2026
- secondary: DBS headcount falls 3.9% to 39,721 as 4,000 contract roles are phased out DBS; OCBC; UOB (Singapore) · 24 Apr 2026
- FPT Q1 2026: Global IT Services +10.4%, new bookings +22.2% FPT Corporation (company release) · 22 Apr 2026
- VinUniversity report on Vietnamese business AI use VinUniversity · 1 Apr 2026
- RIETI: Japanese SME generative AI adoption measured from about 87,000 firms' cloud accounting payments RIETI / Money Forward Institute of Economic Research (Konishi and Kubo) · 1 Mar 2026
- State Bank of Vietnam drafts AI rules: customer notice, human review of complaints State Bank of Vietnam (reported by Asia News Network) · 20 Feb 2026
- ASEAN+ CIOs plan higher AI investment Lenovo CIO Playbook 2026 with IDC · 17 Jan 2026
- Korea Chamber of Commerce: 82.3% of Korean manufacturers do not use AI; 4.2% of SMEs do Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- KCCI: 80.7% of Korean manufacturers have no dedicated AI talent and 60.6% expect minimal performance effect Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- EY India survey: 47% of enterprises have multiple GenAI use cases live, only 10% scaling across the business EY India (AIdea of India survey) · 16 Nov 2025
- MAS consults on AI Risk Management Guidelines for all Singapore financial institutions Monetary Authority of Singapore · 13 Nov 2025
- e-Conomy SEA 2025: over 30% of H1 2025 private funding in Southeast Asia went to AI Google, Temasek and Bain & Company (e-Conomy SEA 2025) · 11 Nov 2025
- 2025 baseline: Vietnam AI adoption 18% (about 170,000 firms), 12% of large enterprises with comprehensive AI strategy AWS / Strand Partners (Vietnam) · 17 Sept 2025
- AWS Philippines study: 21% of businesses use AI; 78% of adopters use it for basic purposes AWS / Strand Partners (Unlocking The Philippines' AI Potential) · 19 Aug 2025
- Vietnam VNeID public administration assistant: nearly 100,000 interactions in first week Vietnam Ministry of Public Security (C06) with CMC Corporation · 15 Jul 2025
- AIA: AI straight-through processing cuts South Korea claim handling from over two days to under 25 minutes AIA Group · 16 Apr 2025
- Unilever TreSemme Thailand: content cost down 87%, brand lift 23% Unilever · 20 Mar 2025
- DBS SME pulse: 73% of surveyed Singapore SMEs plan Gen AI investment but only 32% have started experimenting DBS Bank (Business Pulse Check Survey) · 3 Feb 2025
- Salesforce SMB Trends Singapore: 94% using or trying AI, 87% of adopters report higher revenue Salesforce (Small and Medium Business Trends Report, Singapore cut) · 10 Jan 2025
- Salesforce SMB Trends India: 78% experimenting or using AI, 93% of users say it raises revenue Salesforce (6th Small and Medium Business Trends Report, India cut) · 19 Dec 2024
- Viettel legal assistant for Vietnam's Supreme People's Court: 30% less case-handling time Viettel / Supreme People's Court (Vietnam) · 8 Feb 2024
Agents can do more than firms have deployed · 6 curated · 41 matched · 2 frameworks
Benchmark task success has risen sharply while enterprise deployment of agents stays in single digits by function, and governance and data readiness lag.
Frameworks: State of AI in the Enterprise (2026 edition); AI Maturity Model (five levels) and AI-ready data. See the Frameworks view.
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- KPMG Q3 2026: 62% building agents but only 30% build controls into them KPMG · 24 Sept 2026
- Stanford AI Index 2026: agent task success 12% to ~66% but deployment in single digits Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- Deloitte 2026: only 21% have mature governance for autonomous agents Deloitte AI Institute · 1 Jan 2026
- McKinsey: agents scaling in 23% of firms but under 10% in any function McKinsey & Company · 5 Nov 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
Also matched by keywords (41)
- Bessemer/Bain 2026: half of healthcare organisations cut or plan to cut headcount due to AI, 8-13% of affected labour Bessemer Venture Partners with Bain & Company (reported by TechTarget) · 8 Oct 2026
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Techcom Securities rolls out Kiro agentic IDE Techcom Securities (TCBS), Vietnam · 1 Oct 2026
- Gartner predicts 70% of enterprises will abandon vendor-built agentic AI by 2028 Gartner (IT practice) · 29 Sept 2026
- KPMG Q3 2026: 62% building agents but only 30% build controls into them KPMG · 24 Sept 2026
- KPMG Q3 2026 banking: 65% report measurable value; data readiness top agent barrier at 80% KPMG · 24 Sept 2026
- EY US audit inspection findings fall to 5% as AI reaches all auditors EY US · 24 Sept 2026
- Deloitte and DocuSign: legal teams report 37% time savings on agreements Deloitte and DocuSign · 8 Sept 2026
- McKinsey 2026: 20% say AI running costs constrain use; 32% skipped buying software McKinsey & Company · 25 Aug 2026
- Gartner tells CFOs to pilot governance before scaling AI agents Gartner (finance practice) · 20 Aug 2026
- HKT Hong Kong survey: 67% of businesses use, pilot or plan AI; 70% cite cost and ROI as deployment considerations HKT (Hong Kong Business AI Adoption Survey) · 21 Jul 2026
- AWS Thailand study: only 19% have comprehensive enforced AI policies; 4% of agentic-aware firms fully deployed AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- KBTG (Thailand) uses agentic AI to modernise COBOL banking systems, cutting engineering effort two to three times KASIKORN Business-Technology Group (Thailand) · 15 Jul 2026
- KPMG Q2 2026 technology leaders: data readiness 75% and oversight skills 67% block agents KPMG · 1 Jun 2026
- Salesforce agents worked 220,000 leads and generated $42M pipeline in one quarter Salesforce · 27 May 2026
- Salesforce Agentforce handled 4M support inquiries, double the human volume Salesforce · 27 May 2026
- Stanford AI Index 2026: agent task success 12% to ~66% but deployment in single digits Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- Stanford AI Index 2026: entry-level software and support headcount falling Stanford HAI · 1 Apr 2026
- Cambridge CCAF 2026 report: 81% of financial firms use AI, 14% call it transformational Cambridge Centre for Alternative Finance (Cambridge Judge Business School) · 1 Apr 2026
- ServiceNow says its agent resolves over 90% of targeted Level 1 IT tickets ServiceNow · 26 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner · 25 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner (supply chain practice) · 25 Feb 2026
- Telstra half-year: AI claimed to speed software releases about 20% Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Goldman Sachs: Claude-based agents for trade accounting and client onboarding Goldman Sachs (reported by InvestmentNews) · 9 Feb 2026
- Salesforce State of Sales: 87% of sales organisations use AI, 54% of sellers have used agents Salesforce · 3 Feb 2026
- Salesforce's own sales agents: 130,000 leads contacted, 3,200 opportunities in four months Salesforce · 3 Feb 2026
- Contract review still takes 3.1 hours per contract; 78% would delegate first pass to an agent LegalOn Technologies and In-House Connect · 12 Jan 2026
- Deloitte 2026: only 21% have mature governance for autonomous agents Deloitte AI Institute · 1 Jan 2026
- FINRA 2026 oversight report: generative AI use cases multiply and AI agents flagged as a new risk FINRA · 9 Dec 2025
- MAS consults on AI Risk Management Guidelines for all Singapore financial institutions Monetary Authority of Singapore · 13 Nov 2025
- McKinsey: agents scaling in 23% of firms but under 10% in any function McKinsey & Company · 5 Nov 2025
- Salesforce: support headcount cut from 9000 to about 5000 with AI agents Salesforce (reported by NBC News) · 2 Sept 2025
- Voice-AI job interviews: 12% more offers across about 70,000 candidates Erasmus School of Economics and Chicago Booth (Henkel and Jabarian) · 19 Aug 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
- Gartner: agent washing - about 130 real agentic vendors Gartner · 25 Jun 2025
- Klarna: AI assistant handled 75% of chats (company claim) Klarna (reported by Entrepreneur) · 9 May 2025
- Klarna reverses course and rehires human support agents Klarna (reported by Entrepreneur and Maginative) · 9 May 2025
- IBM IBV CEO study: half of CEOs say rapid AI investment left technology and expertise out of sync IBM Institute for Business Value · 6 May 2025
- Microsoft Work Trend Index 2025: 46% of leaders use agents to fully automate workstreams; 67% of leaders vs 40% of employees familiar with agents Microsoft · 23 Apr 2025
- Alibaba customer-service RCT: AI suggestions help low performers, hurt top agents' quality Ni Wang Feng Lu Wang Zhou (Alibaba collaboration; SSRN) · 8 Jan 2025
- Brynjolfsson Li Raymond: AI assistant lifts support productivity 14% (34% for novices) NBER (Stanford and MIT authors) · 24 Apr 2023
Headcount cuts attributed to AI are being reversed · 7 curated · 37 matched
Klarna, Commonwealth Bank and employer surveys show firms rehiring after AI-attributed cuts, and Gartner expects half of such firms to rehire by 2027.
- Forrester: 55% of employers regret AI-attributed layoffs Forrester (reported by People Matters) · 31 Jul 2026
- Gartner: half of firms that cut service headcount for AI will rehire by 2027 Gartner (reported by People Matters) · 31 Jul 2026
- Telstra half-year: 2356 roles cut, labour costs down 9%, CEO cannot name a role AI replaced Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Careerminds survey: 35.6% of employers rehired over half of roles cut for AI Careerminds (reported by People Matters) · 1 Feb 2026
- Salesforce: support headcount cut from 9000 to about 5000 with AI agents Salesforce (reported by NBC News) · 2 Sept 2025
- Commonwealth Bank reverses 45 call-centre job cuts after AI voice bot Bloomberg · 21 Aug 2025
- Klarna reverses course and rehires human support agents Klarna (reported by Entrepreneur and Maginative) · 9 May 2025
Also matched by keywords (37)
- Accenture FY26: revenue $74.2B, bookings $84.5B, 814,000 people Accenture · 1 Oct 2026
- Accenture Q4 call: 65% of bookings fixed-price, pricing softer in Q4 Accenture (earnings call, via Benzinga/Webull) · 1 Oct 2026
- WPP headcount falls to 97,388 as further cuts reported WPP · 1 Sept 2026
- Forrester: 55% of employers regret AI-attributed layoffs Forrester (reported by People Matters) · 31 Jul 2026
- Gartner: half of firms that cut service headcount for AI will rehire by 2027 Gartner (reported by People Matters) · 31 Jul 2026
- Bank of America Q2 2026 call: 200000 staff use AI, 300+ use cases, 34 fully implemented Bank of America (reported by CIO Dive) · 20 Jul 2026
- Citi, BNY and Wells Fargo Q2 2026 calls: adoption claims but no cost or headcount figures Citigroup; BNY; Wells Fargo (reported by CIO Dive) · 20 Jul 2026
- ONS: UK AI adoption is widening, not deepening; about half of adopters see no headcount effect UK Office for National Statistics (Business Insights and Conditions Survey, wave 159) · 20 Jul 2026
- Allianz Partners confirms 1,500 to 1,800 job cuts attributed to AI Allianz Partners · 8 Jul 2026
- Ford rehires about 350 quality inspectors after AI inspection falls short Ford Motor Company (reported by Bloomberg, summarised by AI Weekly) · 25 Jun 2026
- Accenture Q3 FY26: bookings fall to $19.3B from $19.7B Accenture (via 01net.it press-release reprint) · 18 Jun 2026
- Salesforce holds engineering flat at about 15,000 and cites AI productivity Salesforce · 27 May 2026
- Intuit QuickBooks Australia: AI cost reduction and cost increase reported at similar rates Intuit QuickBooks (AI Impact Report, Australia) · 1 May 2026
- Indian IT FY26: TCS revenue down 0.5%, HCLTech guides 3-5% decline TCS, Infosys, Wipro, HCLTech (via The Register) · 28 Apr 2026
- secondary: DBS headcount falls 3.9% to 39,721 as 4,000 contract roles are phased out DBS; OCBC; UOB (Singapore) · 24 Apr 2026
- Stanford AI Index 2026: entry-level software and support headcount falling Stanford HAI · 1 Apr 2026
- Four-country exec survey: 69% of firms use AI, UK Decision Maker Panel 71%, 89% report no productivity effect yet Atlanta Fed; Bank of England DMP; Bundesbank; Macquarie University (via CEPR VoxEU) · 1 Mar 2026
- secondary: Block cuts more than 4,000 of 10,000-plus staff, citing intelligence tools Block, Inc. · 27 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner · 25 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner (supply chain practice) · 25 Feb 2026
- Telstra half-year: 2356 roles cut, labour costs down 9%, CEO cannot name a role AI replaced Telstra (reported by CFOtech Australia) · 20 Feb 2026
- BNY: 134 digital employees alongside ~48100 staff and 10-hour training BNY (reported by InvestmentNews) · 9 Feb 2026
- Goldman Sachs: Claude-based agents for trade accounting and client onboarding Goldman Sachs (reported by InvestmentNews) · 9 Feb 2026
- DBS: about 4000 contract roles to go by attrition while over 60% of staff use DBS GPT DBS Bank (reported by FCC Singapore) · 9 Feb 2026
- Careerminds survey: 35.6% of employers rehired over half of roles cut for AI Careerminds (reported by People Matters) · 1 Feb 2026
- UPS: $3.5bn saved by end-2025, up to 30,000 operational positions cut in 2026 UPS (Q4 2025 results, reported by Supply Chain 24/7) · 28 Jan 2026
- US banks: flat headcount at Wells Fargo and PNC; JPMorgan forecasts 40-50% ops efficiency JPMorgan; Wells Fargo; PNC (reported by CeFPro) · 17 Dec 2025
- Wells Fargo CEO: gen AI makes engineers '30% to 35% more efficient' but coder headcount not cut Wells Fargo (reported by MarketScreener) · 9 Dec 2025
- Gong: core-strategy AI teams grow 31% faster than pilot-stage teams; 59% use shadow AI Gong Labs · 4 Dec 2025
- secondary: Lufthansa plans around 4,000 job cuts by 2030, citing AI efficiency Lufthansa Group · 2 Oct 2025
- Commonwealth Bank reverses 45 call-centre job cuts after AI voice bot Bloomberg · 21 Aug 2025
- VietinBank Genie internal assistant: 350,000 questions in two months VietinBank (Vietnam) · 20 Jun 2025
- NFIB: 24% of US small employers use AI, rising from 21% of micro firms to 48% of firms with 50+ staff NFIB Small Business and Technology Survey · 1 Jun 2025
- NFIB: 98% of small employers using AI report no change in headcount; marketing and communications lead uses NFIB Small Business and Technology Survey · 1 Jun 2025
- Klarna reverses course and rehires human support agents Klarna (reported by Entrepreneur and Maginative) · 9 May 2025
- Microsoft Work Trend Index 2025: 78% of leaders consider hiring for AI roles, 33% consider headcount reductions Microsoft · 23 Apr 2025
- Walmart uses LLMs to create or improve 850 million catalog data points Walmart · 15 Aug 2024
Small and founder-led firms adopt later and see less · 6 curated · 33 matched · 3 frameworks
Adoption rises with firm size in the US, UK and OECD data; micro firms start high but grow slowly, and most small-firm users report no revenue change.
Frameworks: State of AI / AI high-performer practices; Accountable Acceleration (annual enterprise adoption study); AI adoption by small and medium-sized enterprises. See the Frameworks view.
- Thryv SMB survey: 66% adopt AI and 70% say it raised revenue (vendor survey) Thryv (reported by Chain Store Age) · 13 Jul 2026
- Census BTOS May 2026: nearly 20% of US firms use AI; gap is by size US Census Bureau (reported by Princeton Info) · 26 May 2026
- UK DSIT AI adoption research: 16% of businesses use AI, micro 14% vs large 36% UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- OECD (G7 request): SME AI adoption lags larger firms and the gap persists OECD · 9 Dec 2025
- Census BTOS Sep 2023-Aug 2024: AI use by size, micro firms start high but grow slowly US Census Bureau (Dinlersoz and Goldschlag) · 3 Dec 2024
Also matched by keywords (33)
- AWS and Strand Partners Indonesia: 40% of businesses use AI; SMEs at 38% AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- AWS Indonesia study: only 12% of adopters have AI fully integrated; 24% have a formal AI strategy AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- HKT Hong Kong survey: 67% of businesses use, pilot or plan AI; 70% cite cost and ROI as deployment considerations HKT (Hong Kong Business AI Adoption Survey) · 21 Jul 2026
- European Parliament votes through AI Act delay; Council still to approve Sidley Austin (law-firm blog) on EU AI Omnibus · 22 Jun 2026
- KCCI worker survey: Korean SME staff use generative AI at 52.7% vs 66.5% in large firms, gap mostly organisational KCCI Economic Research Institute · 10 Jun 2026
- Intuit QuickBooks: regular AI use among Australian small businesses rises from 40% to 69% in 18 months Intuit QuickBooks (AI Impact Report, Australia) · 1 May 2026
- secondary: Alphabet, Meta and Microsoft Q1 2026 capex guidance Alphabet; Meta; Microsoft · 29 Apr 2026
- SEC FY2025 enforcement results name Nate as its only AI-related fraud matter SEC (FY2025 enforcement results) · 7 Apr 2026
- Goldman Sachs 10,000 Small Businesses: 76% use AI, 93% of users report positive impact Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- RIETI: Japanese SME generative AI adoption measured from about 87,000 firms' cloud accounting payments RIETI / Money Forward Institute of Economic Research (Konishi and Kubo) · 1 Mar 2026
- ECB SAFE survey: 35% of euro-area SMEs do not use AI versus 13% of large firms European Central Bank (Survey on the Access to Finance of Enterprises) · 2 Feb 2026
- NYC MyCity business chatbot told owners to break the law and was shut down City of New York · 30 Jan 2026
- UK DSIT AI adoption research: 16% of businesses use AI, micro 14% vs large 36% UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- OECD (G7 request): SME AI adoption lags larger firms and the gap persists OECD · 9 Dec 2025
- Korea Chamber of Commerce: 82.3% of Korean manufacturers do not use AI; 4.2% of SMEs do Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- Microsoft Research Copilot field experiment: 80% of treated users saved two hours a week on email, no task-mix change Microsoft Research and Harvard Business School (Dillon Jaffe Immorlica Stanton) · 17 Nov 2025
- Xero research: 44% of small firms use AI weekly but most say losing it would not affect operations Xero (small business AI research, Australia, UK, US) · 13 Nov 2025
- OECD: skills, not cost, are the main barrier to generative AI in SMEs OECD · 1 Nov 2025
- Chegg cuts 45% of staff as generative AI erodes its traffic and demand Chegg · 27 Oct 2025
- Private-company boards: 25% have adopted an AI governance framework NACD 2025 Private Company Board Practices and Oversight Survey · 26 Aug 2025
- AI cut monthly close by 7.5 days in SME accounting field data MIT Sloan and Stanford GSB (Choi and Xie) · 13 Aug 2025
- NFIB: 24% of US small employers use AI, rising from 21% of micro firms to 48% of firms with 50+ staff NFIB Small Business and Technology Survey · 1 Jun 2025
- NFIB: 98% of small employers using AI report no change in headcount; marketing and communications lead uses NFIB Small Business and Technology Survey · 1 Jun 2025
- Microsoft Work Trend Index 2025: 46% of leaders use agents to fully automate workstreams; 67% of leaders vs 40% of employees familiar with agents Microsoft · 23 Apr 2025
- Microsoft Work Trend Index 2025: 78% of leaders consider hiring for AI roles, 33% consider headcount reductions Microsoft · 23 Apr 2025
- SEC charges Nate founder: AI shopping app relied on manual order entry SEC v. Alberto Saniger Mantinan (Nate, Inc.) · 11 Apr 2025
- DBS SME pulse: 73% of surveyed Singapore SMEs plan Gen AI investment but only 32% have started experimenting DBS Bank (Business Pulse Check Survey) · 3 Feb 2025
- Microsoft Research M365 Copilot RCT: 6,000+ workers at 56 firms complete documents 12% faster Microsoft Research (Dillon Jaffe Peng Cambon) · 6 Jan 2025
- Census BTOS Sep 2023-Aug 2024: AI use by size, micro firms start high but grow slowly US Census Bureau (Dinlersoz and Goldschlag) · 3 Dec 2024
- SEC charges Joonko founder over AI recruiting fraud SEC v. Ilit Raz (Joonko) · 11 Jun 2024
- Microsoft/LinkedIn Work Trend Index 2024: 75% of knowledge workers use AI, 78% of users bring their own tools Microsoft and LinkedIn · 8 May 2024
- Microsoft/LinkedIn 2024: only 39% of AI users received employer AI training; 60% of leaders lack AI vision Microsoft and LinkedIn · 8 May 2024
- Panasonic Connect rolls out ConnectAI to 12,500 employees: 55,380 questions in month one Panasonic Connect (Japan) · 11 May 2023
Skills and training are the binding constraint · 6 curated · 27 matched · 3 frameworks
Skills are the top cited barrier, executives themselves use AI little, and where employers pair tools with training use rises sharply.
Frameworks: State of AI in the Enterprise (2026 edition); AI adoption by small and medium-sized enterprises; ADKAR applied to AI adoption. See the Frameworks view.
- Humlum and Vestergaard: employer tools and training lift use to 93% Brookings (Humlum and Vestergaard) · 6 Oct 2026
- Vietnam skills gap constrains AI scale-up AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Thryv SMB survey: 70% need more AI training; 46% would choose AI over a new hire Thryv (reported by Chain Store Age) · 13 Jul 2026
- Atlanta Fed et al.: executives use AI only 1.5 hours a week on average Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford · 24 Mar 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
Also matched by keywords (27)
- Humlum and Vestergaard: employer tools and training lift use to 93% Brookings (Humlum and Vestergaard) · 6 Oct 2026
- Vietnam skills gap constrains AI scale-up AWS / Strand Partners (Vietnam) · 1 Oct 2026
- AWS Indonesia study: only 12% of adopters have AI fully integrated; 24% have a formal AI strategy AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- AWS Thailand study: only 19% have comprehensive enforced AI policies; 4% of agentic-aware firms fully deployed AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- Thryv SMB survey: 70% need more AI training; 46% would choose AI over a new hire Thryv (reported by Chain Store Age) · 13 Jul 2026
- Japan MIC White Paper 2026: nearly 30% of Japanese firms have made no organisational effort to change operations with generative AI Japan Ministry of Internal Affairs and Communications (2026 White Paper on Information and Communications) · 1 Jul 2026
- Deloitte Switzerland: cost and skills lead manufacturers' AI barriers, operational disruption their top fear Deloitte (AI in manufacturing) · 30 Jun 2026
- KCCI worker survey: Korean SME staff use generative AI at 52.7% vs 66.5% in large firms, gap mostly organisational KCCI Economic Research Institute · 10 Jun 2026
- Kasikornbank enterprise-wide GenAI productivity programme Kasikornbank (Thailand) · 14 May 2026
- Goldman Sachs survey: only 14% of small businesses fully integrate AI; skills and tools are the barrier Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- Wolters Kluwer: 62% of legal professionals report 6-20% weekly time savings Wolters Kluwer (Future Ready Lawyer 2026) · 4 Mar 2026
- BNY: 134 digital employees alongside ~48100 staff and 10-hour training BNY (reported by InvestmentNews) · 9 Feb 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- Schneider Electric Wuhan: onboarding cut from 75 to 15 days; only 20% of workforce initially automation-skilled Schneider Electric / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- OECD (G7 request): SME AI adoption lags larger firms and the gap persists OECD · 9 Dec 2025
- OECD: skills, not cost, are the main barrier to generative AI in SMEs OECD · 1 Nov 2025
- Wharton/GBK 2025: 89% say GenAI enhances employee skills, 43% see risk of skill-proficiency decline Wharton Human-AI Research with GBK Collective · 28 Oct 2025
- 2025 baseline: Vietnam AI adoption 18% (about 170,000 firms), 12% of large enterprises with comprehensive AI strategy AWS / Strand Partners (Vietnam) · 17 Sept 2025
- AWS Philippines study: 21% of businesses use AI; 78% of adopters use it for basic purposes AWS / Strand Partners (Unlocking The Philippines' AI Potential) · 19 Aug 2025
- Massachusetts AG: Earnest Operations pays $2.5M over AI student-loan underwriting models Massachusetts Attorney General; Earnest Operations LLC · 10 Jul 2025
- BCG AI at Work 2025: five or more hours of training lifts regular use; only 25% of frontline say leaders give enough guidance Boston Consulting Group · 26 Jun 2025
- Humlum and Vestergaard: no earnings or hours effect from chatbots in Denmark University of Chicago BFI · 1 May 2025
- P&G field experiment: individuals with AI matched the performance of teams without AI Dell'Acqua et al. (NBER w33641) with Procter & Gamble · 1 Apr 2025
- WEF Future of Jobs 2025: 170 million jobs created and 92 million displaced by 2030 World Economic Forum · 8 Jan 2025
- Microsoft/LinkedIn 2024: only 39% of AI users received employer AI training; 60% of leaders lack AI vision Microsoft and LinkedIn · 8 May 2024
- UK NAO: 70% cite AI skills recruitment as a barrier, only 21% have an AI strategy UK National Audit Office · 15 Mar 2024
- OECD employer and worker AI surveys: training and worker consultation associated with better outcomes OECD (Broecke) · · 27 Mar 2023
Cheaper tokens, bigger bills · 2 curated · 31 matched
Price per unit of capability keeps falling while enterprise AI budgets overrun and software and services pricing is repriced.
- IDC: 61% of organisations exceeded their cloud AI budget IDC (Smith and Villars blog) · 25 Aug 2026
- ASEAN+ CIOs plan higher AI investment Lenovo CIO Playbook 2026 with IDC · 17 Jan 2026
Also matched by keywords (31)
- Accenture Q4 call: 65% of bookings fixed-price, pricing softer in Q4 Accenture (earnings call, via Benzinga/Webull) · 1 Oct 2026
- KPMG Q3 2026: 62% building agents but only 30% build controls into them KPMG · 24 Sept 2026
- Gartner: worldwide AI spending to reach about $2.67 trillion in 2026 Gartner · 16 Sept 2026
- State of Distribution 2026: over half of hotels use AI, under 1 in 10 cut manual work 30% NYU SPS Tisch Center, RateGain and HEDNA · 15 Sept 2026
- McKinsey 2026: 20% say AI running costs constrain use; 32% skipped buying software McKinsey & Company · 25 Aug 2026
- IDC: 61% of organisations exceeded their cloud AI budget IDC (Smith and Villars blog) · 25 Aug 2026
- UnitedHealth AI: ~$1B expected cost reduction, prior-auth approval time from 8+ hours to under 30 seconds UnitedHealth Group (reported by Motley Fool) · 14 Jul 2026
- Thryv SMB survey: 66% adopt AI and 70% say it raised revenue (vendor survey) Thryv (reported by Chain Store Age) · 13 Jul 2026
- Call-centre stocks slide: Concentrix -21%, Teleperformance -11% to -13% Concentrix, Teleperformance (via LetsDataScience) · 30 Jun 2026
- Concentrix cuts FY26 guidance in June; shares fall 21% premarket Concentrix · 29 Jun 2026
- Cushman & Wakefield opex up 10% as AI tools roll out Cushman & Wakefield · 24 Jun 2026
- Walker & Dunlop test: Claude finds target owners in 10 minutes versus a week, but misses some Walker & Dunlop · 24 Jun 2026
- Evident AI Index for Insurance 2026: productivity in 75% of disclosed cases, ROI disclosed by 3 of 30 insurers Evident Insights (reported by Insurance Business) · 16 Jun 2026
- Gartner: CMOs put 15.3% of budgets into AI but only 30% are ready to scale Gartner (marketing practice) · 11 May 2026
- Gartner: AI-ready marketing organisations spend 21.3% of budget on AI Gartner (marketing practice) · 11 May 2026
- secondary: Alphabet, Meta and Microsoft Q1 2026 capex guidance Alphabet; Meta; Microsoft · 29 Apr 2026
- Stanford AI Index 2026: agent task success 12% to ~66% but deployment in single digits Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- Infosys Q4 FY26: AI deals priced better but productivity gains largely passed to clients Infosys · 23 Apr 2026
- VinUniversity report on Vietnamese business AI use VinUniversity · 1 Apr 2026
- Academic study: LLM token prices fell about 600x, flagship tier does not follow trend Mingdeng Du, Wuhan University (arXiv) · 30 Mar 2026
- Canary hotel tech survey: 82% expect AI use to grow, benefits self-reported Canary Technologies · 20 Mar 2026
- Gartner via SaaStr: software spend +14.7% in 2026, with a 'price increase tax' Gartner (as reported by SaaStr) · 16 Feb 2026
- Menlo Ventures: enterprise generative AI spend $37B, 76% bought not built Menlo Ventures · 9 Dec 2025
- Rakuten Q3 FY2025: internal AI token usage up 17x, no efficiency gain quantified Rakuten Group · 13 Nov 2025
- Menlo Ventures: healthcare AI spend $1.4B in 2025, 22% of organisations deployed domain-specific AI Menlo Ventures (reported by HIT Consultant) · 22 Oct 2025
- GAO: 10 of 12 agencies say federal policy such as data privacy can obstruct generative AI adoption US Government Accountability Office · 29 Jul 2025
- MIT NANDA primary: ROI sits in back-office cuts; front-office wins are speed and retention MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- Epoch AI: LLM inference prices fall 9x to 900x per year by capability Epoch AI · 12 Mar 2025
- a16z 'LLMflation': cost for equal capability falls 10x a year Andreessen Horowitz (Guido Appenzeller) · 12 Nov 2024
- Gartner: half of supply chain leaders planned to implement GenAI within 12 months (early baseline) Gartner (reported by MH&L) · 16 Jan 2024
- IBM Watson Health failure: marketing ran ahead of the science IBM Watson Health (STAT) · 10 Mar 2021
Healthcare: modest measured gains, large claims · 6 curated · 24 matched
Measured clinical-documentation savings are small and financial payoff is unproven, while vendor and payer claims are large and regulators and recall data show real risk.
- JAMA Network Open quality study: scribe use cuts burnout from 51.9% to 38.8% in 30 days Six US health systems, JAMA Network Open (reported by Textbook of Digital Health) · 18 May 2026
- JAMA five-centre study: AI scribes save 16 minutes of documentation per 8 hours, about 0.5 extra visits a week Ambient Clinical Documentation Collaborative (Mass General Brigham, UCSF and others), JAMA · 6 Apr 2026
- UCLA RCT in NEJM AI: AI scribes cut note time up to 9.5% and burnout ~7% UCLA Health (NEJM AI) · 26 Nov 2025
- Kaiser Permanente TPMG: AI scribes saved an estimated 15,791 documentation hours over 63 weeks The Permanente Medical Group (Kaiser Permanente), NEJM Catalyst via AMA · 1 Jun 2025
- PHTI evaluation: AI scribes cut burnout but have not proven financial ROI Peterson Health Technology Institute (reported by Fierce Healthcare) · 25 Mar 2025
- Kaiser Permanente NorCal scribe pilot: 3,442 physicians, 303,266 encounters, and two logged hallucinations The Permanente Medical Group, NEJM Catalyst (reported by Epocrates) · 21 Feb 2024
Also matched by keywords (24)
- Bessemer/Bain 2026 scorecard: healthcare AI returns average 3.5x, realised in ~12 months Bessemer Venture Partners with Bain & Company · 30 Sept 2026
- State of Distribution 2026: over half of hotels use AI, under 1 in 10 cut manual work 30% NYU SPS Tisch Center, RateGain and HEDNA · 15 Sept 2026
- Politecnico di Milano study: 903 FDA AI devices, missing clinical evidence linked to higher recall likelihood Politecnico di Milano (JAMA Network Open) · 24 Jul 2026
- FDA AI device list reaches 1,524, radiology 76%, under 2% cite randomised trial data US FDA list (reported by AI2Work) · 21 Jul 2026
- JAMA Network Open quality study: scribe use cuts burnout from 51.9% to 38.8% in 30 days Six US health systems, JAMA Network Open (reported by Textbook of Digital Health) · 18 May 2026
- JAMA five-centre study: AI scribes save 16 minutes of documentation per 8 hours, about 0.5 extra visits a week Ambient Clinical Documentation Collaborative (Mass General Brigham, UCSF and others), JAMA · 6 Apr 2026
- Eliciting Insights survey: 75% of US health systems use AI, up from 59%; ambient notes at 68% Eliciting Insights (reported by Fierce Healthcare) · 24 Mar 2026
- AMA survey trend: physician AI use 38% to 81%, use cases per doctor 1.1 to 2.3 American Medical Association (reported by HCI Innovation Group) · 15 Mar 2026
- AMA 2026 survey: 81% of physicians use AI professionally, up from 38% in 2023 American Medical Association · 12 Mar 2026
- OUH ambient voice pilot logged 37.3% of outputs needing accuracy edits and 24 hallucinations in 398 uses Oxford University Hospitals NHS Foundation Trust (reported by HTN) · 24 Feb 2026
- Oxford University Hospitals AVT pilot: nearly 90% report less documentation time Oxford University Hospitals NHS Foundation Trust · 23 Feb 2026
- Nuffield Trust (NIHR RSET) review: ambient voice studies measure time saved, rarely outcomes or cost Nuffield Trust / NIHR RSET · 4 Feb 2026
- UCLA RCT in NEJM AI: AI scribes cut note time up to 9.5% and burnout ~7% UCLA Health (NEJM AI) · 26 Nov 2025
- Menlo Ventures: healthcare AI spend $1.4B in 2025, 22% of organisations deployed domain-specific AI Menlo Ventures (reported by HIT Consultant) · 22 Oct 2025
- JAMA Health Forum: 60 of 950 FDA-cleared AI devices linked to 182 recalls, 43% within a year JAMA Health Forum (reported by TechTarget) · 26 Aug 2025
- Insilico rentosertib Phase IIa: +98.4 mL lung function on 60 mg vs -20.3 mL placebo, with liver-related dropouts Insilico Medicine (Nature Medicine, reported by Drug Discovery Trends) · 5 Jun 2025
- Kaiser Permanente TPMG: AI scribes saved an estimated 15,791 documentation hours over 63 weeks The Permanente Medical Group (Kaiser Permanente), NEJM Catalyst via AMA · 1 Jun 2025
- Recursion cuts five programmes after Exscientia merger; shares fall 13.4% Recursion Pharmaceuticals (reported by Pharmaceutical Technology) · 6 May 2025
- McKinsey Q4 2024: 85% of US healthcare leaders exploring or using gen AI, 64% expect or measure positive ROI McKinsey & Company · 26 Mar 2025
- PHTI evaluation: AI scribes cut burnout but have not proven financial ROI Peterson Health Technology Institute (reported by Fierce Healthcare) · 25 Mar 2025
- Deloitte 2025: only 10% of healthcare C-suite report significant generative AI ROI Deloitte Global Health Care Executive Outlook (reported by Becker's) · 29 Jan 2025
- Kaiser Permanente NorCal scribe pilot: 3,442 physicians, 303,266 encounters, and two logged hallucinations The Permanente Medical Group, NEJM Catalyst (reported by Epocrates) · 21 Feb 2024
- Class action: Humana accused of using nH Predict to deny Medicare Advantage post-acute care Humana; Optum/naviHealth (reported by Becker's Payer) · 13 Dec 2023
- Epic Sepsis Model missed 67% of sepsis cases at Michigan Medicine Michigan Medicine (JAMA Internal Medicine, reported by Fierce Healthcare) · 22 Jun 2021
IT services and outsourcing are repricing · 10 curated · 19 matched
IT services, BPO and contact-centre firms report revenue pressure and repricing attributed to AI, while some regional players report growth in AI work.
- Concentrix Q3 FY26: $1.05B goodwill impairment, revenue down 1.2% Concentrix (via Pulse 2.0) · 2 Oct 2026
- Accenture FY26: revenue $74.2B, bookings $84.5B, 814,000 people Accenture · 1 Oct 2026
- Accenture Q4 call: 65% of bookings fixed-price, pricing softer in Q4 Accenture (earnings call, via Benzinga/Webull) · 1 Oct 2026
- Concentrix shares fall 11% after Q3; Q4 revenue guided down 3-5% Concentrix (via Parameter.io) · 30 Sept 2026
- Indian IT Q1 FY27: 2.6-2.8% growth, Infosys cuts guidance to 1.5-3% TCS, Infosys, HCLTech (via Wright Research) · 2 Aug 2026
- Call-centre stocks slide: Concentrix -21%, Teleperformance -11% to -13% Concentrix, Teleperformance (via LetsDataScience) · 30 Jun 2026
- Concentrix cuts FY26 guidance in June; shares fall 21% premarket Concentrix · 29 Jun 2026
- Accenture Q3 FY26: bookings fall to $19.3B from $19.7B Accenture (via 01net.it press-release reprint) · 18 Jun 2026
- Indian IT FY26: TCS revenue down 0.5%, HCLTech guides 3-5% decline TCS, Infosys, Wipro, HCLTech (via The Register) · 28 Apr 2026
- Concentrix Q1 FY26: revenue $2.5B, margins compress Concentrix · 24 Mar 2026
Also matched by keywords (19)
- Concentrix Q3 FY26: $1.05B goodwill impairment, revenue down 1.2% Concentrix (via Pulse 2.0) · 2 Oct 2026
- Accenture FY26: revenue $74.2B, bookings $84.5B, 814,000 people Accenture · 1 Oct 2026
- Concentrix shares fall 11% after Q3; Q4 revenue guided down 3-5% Concentrix (via Parameter.io) · 30 Sept 2026
- Indian IT Q1 FY27: 2.6-2.8% growth, Infosys cuts guidance to 1.5-3% TCS, Infosys, HCLTech (via Wright Research) · 2 Aug 2026
- FPT H1 2026: AI and data analytics revenue up 54% to VND 1.8T FPT Corporation (Vietnam, via Vietstock) · 20 Jul 2026
- Allianz Partners confirms 1,500 to 1,800 job cuts attributed to AI Allianz Partners · 8 Jul 2026
- Call-centre stocks slide: Concentrix -21%, Teleperformance -11% to -13% Concentrix, Teleperformance (via LetsDataScience) · 30 Jun 2026
- Concentrix cuts FY26 guidance in June; shares fall 21% premarket Concentrix · 29 Jun 2026
- Accenture Q3 FY26: bookings fall to $19.3B from $19.7B Accenture (via 01net.it press-release reprint) · 18 Jun 2026
- FPT Software: $256M AI-enabled contract is the largest in company history FPT Software (company release) · 27 May 2026
- Indian IT FY26: TCS revenue down 0.5%, HCLTech guides 3-5% decline TCS, Infosys, Wipro, HCLTech (via The Register) · 28 Apr 2026
- Infosys Q4 FY26: AI deals priced better but productivity gains largely passed to clients Infosys · 23 Apr 2026
- FPT Q1 2026: Global IT Services +10.4%, new bookings +22.2% FPT Corporation (company release) · 22 Apr 2026
- Wipro Q4 FY26: IT services revenue down 1.6% while AI investment pressures margins Wipro · 16 Apr 2026
- Concentrix Q1 FY26: revenue $2.5B, margins compress Concentrix · 24 Mar 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- Mondelez cites 30-50% lower content production cost from generative AI tool Mondelez International · 27 Oct 2025
- MISA AVA customer-care assistant: 350 staff doing work that needed 600 MISA (Vietnam) · 24 Jul 2025
- Netherlands Court of Audit: 6 of 9 government algorithms failed basic requirements Netherlands Court of Audit (Algemene Rekenkamer) · 18 May 2022
Manufacturing: measured value lags, early adopters can lose productivity first · 6 curated · 20 matched
Plant-level data show a productivity J-curve for early AI adopters, and most manufacturers report value without scaling it across sites.
- Revalize survey: only 49% of manufacturers measure AI ROI rigorously Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Revalize survey: share of manufacturers reporting no measurable AI financial impact rose from 3% to 13% Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Deloitte Switzerland: 84% of manufacturers report measurable AI value but only about 1 in 5 use cases is scaled Deloitte (AI in manufacturing) · 30 Jun 2026
- Rockwell survey: 34% of manufacturing operations AI-augmented, only 18% still in pilot Rockwell Automation / Sapio Research (2026 State of Smart Manufacturing) · 19 May 2026
- NBER study of about 750 CFOs: manufacturing and construction see smaller AI productivity gains than finance Baslandze et al. (NBER Working Paper 34984) · 1 Mar 2026
- Census-linked study: AI adoption in US manufacturing follows a J-curve, with early productivity losses McElheran, Yang, Kroff and Brynjolfsson (Rise of Industrial AI in America), AEA 2026 programme · 1 Sept 2025
Also matched by keywords (20)
- Revalize survey: only 49% of manufacturers measure AI ROI rigorously Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Revalize survey: share of manufacturers reporting no measurable AI financial impact rose from 3% to 13% Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Census BTOS: manufacturing AI use 21.1%, up from 12.3% in late 2025 US Census Bureau Business Trends and Outlook Survey (analysis by StartBusinessByState) · 24 Sept 2026
- Deloitte Switzerland: 84% of manufacturers report measurable AI value but only about 1 in 5 use cases is scaled Deloitte (AI in manufacturing) · 30 Jun 2026
- Ford rehires about 350 quality inspectors after AI inspection falls short Ford Motor Company (reported by Bloomberg, summarised by AI Weekly) · 25 Jun 2026
- Schneider Electric El Paso: on-time delivery from 61% to 97%, $43m of backorders eliminated Schneider Electric / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- DCM Shriram Gujarat: EBITDA up 11 points, power costs down 32% DCM Shriram / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- CIMC Reefer Containers: lead times down 32%, defects down 47%, conversion cost down 24% CIMC Reefer Containers / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Hitachi Vantara Norman plant: inventory down 50%, order-to-ship lead time down 77% Hitachi Vantara Manufacturing / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- RRS Qingdao Smart Logistics Park: transport costs down 23%, inventory turnover up 40% RRS Qingdao Smart Logistics Park / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Rockwell survey: 34% of manufacturing operations AI-augmented, only 18% still in pilot Rockwell Automation / Sapio Research (2026 State of Smart Manufacturing) · 19 May 2026
- NBER study of about 750 CFOs: manufacturing and construction see smaller AI productivity gains than finance Baslandze et al. (NBER Working Paper 34984) · 1 Mar 2026
- Unilever Hefei: forecasting accuracy up 39%, operating costs down 24% with 65% AI-driven use cases Unilever / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- WEF Lumina: 94% of successful factory transformations combine several technology domains World Economic Forum Global Lighthouse Network (Lumina) · 15 Jan 2026
- Equinor predictive maintenance: about $120m of value since 2020 across 700+ rotating machines Equinor · 7 Jan 2026
- KCCI: 80.7% of Korean manufacturers have no dedicated AI talent and 60.6% expect minimal performance effect Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- Conference Board: 72% of S&P 500 flag AI as a material risk in 10-Ks The Conference Board · 6 Oct 2025
- Census-linked study: AI adoption in US manufacturing follows a J-curve, with early productivity losses McElheran, Yang, Kroff and Brynjolfsson (Rise of Industrial AI in America), AEA 2026 programme · 1 Sept 2025
- Sweden social insurance fraud-scoring algorithm found not to meet equal treatment Försäkringskassan / Inspectorate for Social Security (reported by Amnesty International) · 1 Nov 2024
- OECD employer and worker AI surveys: training and worker consultation associated with better outcomes OECD (Broecke) · · 27 Mar 2023
Time saved is not money saved · 7 curated · 14 matched
Controlled trials and government pilots show real but modest time savings, mostly self-reported, and an experienced-developer trial found a slowdown. Savings seldom show up as revenue or cost lines.
- HMRC Copilot trial: self-reported 2-3% of working week saved, after a 20% haircut HMRC (Phase 3 Copilot evaluation) · 9 Jul 2026
- E-commerce RCTs: AI pre-sale chatbot lifts sales 16.3% and conversion 21.7% Fang Yuan Zhang Donati Sarvary (arXiv; MSI) · 30 Jun 2026
- Stanford AI Index 2026: measured productivity gains 14-26% in software and support Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- METR RCT: experienced developers 19% slower with AI tools METR · 25 Jul 2025
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
- Microsoft Copilot RCT, 66 firms: email time down 1.29 hours a week, meetings unchanged Dillon Jaffe Immorlica Stanton (NBER 33795) · 1 May 2025
Also matched by keywords (14)
- Agoda survey: 63% of Vietnamese developers save 7+ hours a week with AI Agoda / Macrame Consulting (7 Asian markets) · 25 Sept 2026
- AWS Korea study: 58% of firms use AI and 81% of adopters report higher productivity AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- Houzz 2026: 52% of construction firms use AI, saving 4.7 hours a week Houzz (2026 U.S. State of AI in Construction & Design Industry) · 3 Sept 2026
- JLL: a quarter of staff use internal AI daily, estimating two hours saved a week JLL · 24 Jun 2026
- HDBank automates six processes with FPT akaBot: '70% processing time saved' HDBank (Vietnam) · 22 May 2026
- Atlanta Fed et al.: executives use AI only 1.5 hours a week on average Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford · 24 Mar 2026
- Oxford University Hospitals AVT pilot: nearly 90% report less documentation time Oxford University Hospitals NHS Foundation Trust · 23 Feb 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- Nuffield Trust (NIHR RSET) review: ambient voice studies measure time saved, rarely outcomes or cost Nuffield Trust / NIHR RSET · 4 Feb 2026
- Microsoft Research Copilot field experiment: 80% of treated users saved two hours a week on email, no task-mix change Microsoft Research and Harvard Business School (Dillon Jaffe Immorlica Stanton) · 17 Nov 2025
- Thomson Reuters: 53% of professionals already see AI ROI; 5 hours a week expected saved Thomson Reuters · 26 Jun 2025
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
- Microsoft Copilot RCT, 66 firms: email time down 1.29 hours a week, meetings unchanged Dillon Jaffe Immorlica Stanton (NBER 33795) · 1 May 2025
- St. Louis Fed et al.: nearly 40% of US adults use GenAI, 23% of workers used it for work last week Bick Blandin Deming (NBER w32966) · 1 Sept 2024
Winners redesign the work; they do not just add a tool · 6 curated · 10 matched · 4 frameworks
High performers are more likely to have redesigned workflows and jobs; most firms have not. BCG's 10-20-70 rule puts about 70% of AI value in people and process.
Frameworks: State of AI / AI high-performer practices; Future-Built and the 10-20-70 rule; State of AI in the Enterprise (2026 edition); Enterprise AI Maturity Model. See the Frameworks view.
- Gartner CPO survey: only 36% very confident to redesign procurement for AI Gartner · 19 May 2026
- PwC 2026: embedded AI and strong foundations separate winners PwC · 19 Jan 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
- McKinsey: AI high performers are 6% and redesign workflows McKinsey & Company · 5 Nov 2025
- BCG: 10-20-70 - people and process dominate AI value Boston Consulting Group · 1 Sept 2025
- BCG: future-built firms show 1.7x revenue growth and 1.6x EBIT margin Boston Consulting Group · 1 Sept 2025
Also matched by keywords (10)
- Gartner: 63% of procurement leaders expect AI gains but only 25% have redesigned roles Gartner (supply chain practice) · 8 Oct 2026
- McKinsey 2026: only 37% see any EBIT impact from AI; 14% report AI-linked workforce decline McKinsey & Company · 25 Aug 2026
- Japan MIC White Paper 2026: nearly 30% of Japanese firms have made no organisational effort to change operations with generative AI Japan Ministry of Internal Affairs and Communications (2026 White Paper on Information and Communications) · 1 Jul 2026
- Gartner CPO survey: only 36% very confident to redesign procurement for AI Gartner · 19 May 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
- McKinsey: AI high performers are 6% and redesign workflows McKinsey & Company · 5 Nov 2025
- GPT-4 mentor for Kenyan entrepreneurs: no average effect on revenue or profit Harvard Business School (Otis, Clarke, Delecourt, Holtz, Koning) · 1 Oct 2025
- BCG: 10-20-70 - people and process dominate AI value Boston Consulting Group · 1 Sept 2025
- Alibaba customer-service RCT: AI suggestions help low performers, hurt top agents' quality Ni Wang Feng Lu Wang Zhou (Alibaba collaboration; SSRN) · 8 Jan 2025
- Kenya RCT: GPT-4 business assistant lifted high performers about 15% and cut low performers about 8% Harvard Business School (Otis Clarke Delecourt Holtz Koning) · 1 Dec 2023
Evidence on training leaders in AI is thin · 4 curated · 2 matched
No AI executive programme has independently measured P&L outcomes. The best causal evidence concerns AI access, not courses, and shows AI amplifies existing managerial judgement.
- GPT-4 mentor for Kenyan entrepreneurs: no average effect on revenue or profit Harvard Business School (Otis, Clarke, Delecourt, Holtz, Koning) · 1 Oct 2025
- P&G field experiment: individuals with AI matched the performance of teams without AI Dell'Acqua et al. (NBER w33641) with Procter & Gamble · 1 Apr 2025
- BCG consultants RCT: GPT-4 raises output 12.2% faster 25.1% quality 40% inside the frontier Harvard Business School, Wharton, Warwick, MIT Sloan and BCG · 22 Sept 2023
- BCG consultants RCT: AI users 19 points less likely to be correct outside the frontier Harvard Business School, Wharton, Warwick, MIT Sloan and BCG · 22 Sept 2023
Also matched by keywords (2)
- GPT-4 mentor for Kenyan entrepreneurs: no average effect on revenue or profit Harvard Business School (Otis, Clarke, Delecourt, Holtz, Koning) · 1 Oct 2025
- P&G field experiment: individuals with AI matched the performance of teams without AI Dell'Acqua et al. (NBER w33641) with Procter & Gamble · 1 Apr 2025