How does the evidence connect?
Every pattern, framework, technology, industry and sourced fact in the library, linked. Start with a guided tour below: pick a pattern and the graph walks you from the claim to each source behind it.
What the evidence says, by theme
Each theme is a judgement written by the research run. Facts marked curated were picked by a researcher; facts “matched by keywords” were linked automatically and are shown separately until a person confirms them (513 automatic links in the graph).
Self-reported benefit outruns measured P&L impact · 12 curated · 109 matched · 3 frameworks
Most firms say AI helps; few measure it against a baseline. Headline productivity claims (tripled output, time saved) rarely come with a method, while the studies that do measure find little or no P&L effect yet.
Frameworks: Future-Built and the 10-20-70 rule; AI Maturity Model (five levels) and AI-ready data; Accountable Acceleration (annual enterprise adoption study). See the Frameworks view.
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Globe Telecom reports 2.8x return on AI investments, PHP1.2bn measurable benefit Globe Telecom (Philippines) · 30 Sept 2026
- St. Louis Fed: AI is 15% of earnings-call productivity talk, 95% of it about future gains Federal Reserve Bank of St. Louis (Ozkan Kalyani Sullivan) · 31 Jul 2026
- HMRC Copilot trial: self-reported 2-3% of working week saved, after a 20% haircut HMRC (Phase 3 Copilot evaluation) · 9 Jul 2026
- Atlanta Fed et al.: over 80% of firms report no AI impact on employment or productivity Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford (Yotzov Bloom et al.) · 24 Mar 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- Four-country exec survey: 69% of firms use AI, UK Decision Maker Panel 71%, 89% report no productivity effect yet Atlanta Fed; Bank of England DMP; Bundesbank; Macquarie University (via CEPR VoxEU) · 1 Mar 2026
- DBS: S$1bn AI economic value in 2025 measured against control groups DBS Bank (reported by FCC Singapore) · 9 Feb 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- PwC Global CEO Survey 2026: 56% report no significant AI financial benefit PwC · 19 Jan 2026
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
Also matched by keywords (109)
- Humlum and Vestergaard: employer tools and training lift use to 93% Brookings (Humlum and Vestergaard) · 6 Oct 2026
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Bessemer/Bain 2026 scorecard: healthcare AI returns average 3.5x, realised in ~12 months Bessemer Venture Partners with Bain & Company · 30 Sept 2026
- Revalize survey: share of manufacturers reporting no measurable AI financial impact rose from 3% to 13% Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Agoda survey: 63% of Vietnamese developers save 7+ hours a week with AI Agoda / Macrame Consulting (7 Asian markets) · 25 Sept 2026
- KPMG Q3 2026 pulse: nearly 6 in 10 large US firms report measurable AI value KPMG · 24 Sept 2026
- KPMG Q3 2026 banking: 65% report measurable value; data readiness top agent barrier at 80% KPMG · 24 Sept 2026
- KPMG Q3 2026 asset management and PE: average realised AI value $179M KPMG · 24 Sept 2026
- AWS Korea study: 58% of firms use AI and 81% of adopters report higher productivity AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- AWS Korea study: 47% of Korean firms have no reliable way to measure AI ROI; 27% have a formal strategy AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- Deloitte and DocuSign: legal teams report 37% time savings on agreements Deloitte and DocuSign · 8 Sept 2026
- REVA Air Ambulance closes books by day 4-5 after AP automation REVA Air Ambulance (via Ramp) · 28 Aug 2026
- Small-firm AP and reconciliation savings: Snapdocs, Hospital Association of Oregon, MakeStickers Snapdocs; Hospital Association of Oregon; MakeStickers (via Ramp) · 28 Aug 2026
- McKinsey 2026: only 37% see any EBIT impact from AI; 14% report AI-linked workforce decline McKinsey & Company · 25 Aug 2026
- UPS: cost per piece 28% lower in automated buildings, 68.5% of US volume now automated UPS (Q2 2026 earnings call, CEO Carol Tome) · 30 Jul 2026
- DBS digibot resolves nine in ten queries digitally; corporate assistant cuts calls and emails 7% DBS Bank (Singapore) · 28 Jul 2026
- Gallup: 65% of employees say AI improved productivity; share rises with breadth of use Gallup · 27 Jul 2026
- Gallup: only 36% of employees strongly agree their manager supports AI use Gallup · 27 Jul 2026
- AWS Thailand study: 43% of businesses use AI, but 74% of adopters stay at basic level AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- Thryv SMB survey: 66% adopt AI and 70% say it raised revenue (vendor survey) Thryv (reported by Chain Store Age) · 13 Jul 2026
- Thryv SMB survey: 70% need more AI training; 46% would choose AI over a new hire Thryv (reported by Chain Store Age) · 13 Jul 2026
- HMRC Copilot trial: self-reported 2-3% of working week saved, after a 20% haircut HMRC (Phase 3 Copilot evaluation) · 9 Jul 2026
- Hawaii Pacific Health Abridge pilot: time in notes down 21% but burnout change not significant Hawaii Pacific Health Medical Group (JMIR Medical Informatics) · 23 Jun 2026
- Schneider Electric El Paso: on-time delivery from 61% to 97%, $43m of backorders eliminated Schneider Electric / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Saudi Aramco Hawiyah NGL: OEE +44% and production volume +26% from 50+ use cases Saudi Aramco / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Rockwell Automation Singapore plant: units per person-hour +43%, defects -35% Rockwell Automation / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- DCM Shriram Gujarat: EBITDA up 11 points, power costs down 32% DCM Shriram / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- CIMC Reefer Containers: lead times down 32%, defects down 47%, conversion cost down 24% CIMC Reefer Containers / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Hitachi Vantara Norman plant: inventory down 50%, order-to-ship lead time down 77% Hitachi Vantara Manufacturing / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Unilever Haridwar: response times down 72%, service levels at 99% with 50% more SKUs Unilever / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- RRS Qingdao Smart Logistics Park: transport costs down 23%, inventory turnover up 40% RRS Qingdao Smart Logistics Park / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Fujian Ningde Nuclear Power: human error down 71%, profit per employee up 50% Fujian Ningde Nuclear Power / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- China Merchants Heavy Industry: throughput 2.6x, first-pass assembly yield up 25% China Merchants Heavy Industry / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- KPMG Q2 2026 technology leaders: data readiness 75% and oversight skills 67% block agents KPMG · 1 Jun 2026
- Salesforce agents worked 220,000 leads and generated $42M pipeline in one quarter Salesforce · 27 May 2026
- Salesforce Agentforce handled 4M support inquiries, double the human volume Salesforce · 27 May 2026
- Salesforce holds engineering flat at about 15,000 and cites AI productivity Salesforce · 27 May 2026
- HDBank automates six processes with FPT akaBot: '70% processing time saved' HDBank (Vietnam) · 22 May 2026
- Techcombank AI agent platform: agent build time from ~8 months to under a week Techcombank (Vietnam) · 21 May 2026
- Gartner CPO survey: only 36% very confident to redesign procurement for AI Gartner · 19 May 2026
- Zurich scales Cytora: manual triage 75 to 15 minutes, straight-through intake 10% to 95% Zurich Insurance / Cytora (reported by Reinsurance News) · 19 May 2026
- JAMA Network Open quality study: scribe use cuts burnout from 51.9% to 38.8% in 30 days Six US health systems, JAMA Network Open (reported by Textbook of Digital Health) · 18 May 2026
- Estonia AI Leap: 154 of 156 upper-secondary schools, 20,000 students in pilot year Estonian Ministry of Education and Research / AI Leap Foundation · 1 Apr 2026
- Atlanta Fed et al.: over 80% of firms report no AI impact on employment or productivity Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford (Yotzov Bloom et al.) · 24 Mar 2026
- Atlanta Fed et al.: executives use AI only 1.5 hours a week on average Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford · 24 Mar 2026
- Concentrix Q1 FY26: revenue $2.5B, margins compress Concentrix · 24 Mar 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- Canary hotel tech survey: 82% expect AI use to grow, benefits self-reported Canary Technologies · 20 Mar 2026
- Goldman Sachs 10,000 Small Businesses: 76% use AI, 93% of users report positive impact Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- Goldman Sachs survey: only 14% of small businesses fully integrate AI; skills and tools are the barrier Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- AMA survey trend: physician AI use 38% to 81%, use cases per doctor 1.1 to 2.3 American Medical Association (reported by HCI Innovation Group) · 15 Mar 2026
- AMA 2026 survey: 81% of physicians use AI professionally, up from 38% in 2023 American Medical Association · 12 Mar 2026
- Deloitte 2026 life sciences and health care: 28% moved 40%+ of experiments to production Deloitte AI Institute · 1 Mar 2026
- Four-country exec survey: 69% of firms use AI, UK Decision Maker Panel 71%, 89% report no productivity effect yet Atlanta Fed; Bank of England DMP; Bundesbank; Macquarie University (via CEPR VoxEU) · 1 Mar 2026
- ServiceNow says its agent resolves over 90% of targeted Level 1 IT tickets ServiceNow · 26 Feb 2026
- Telstra half-year: AI claimed to speed software releases about 20% Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Telstra half-year: AI virtual assistant nearly triples customer self-resolution Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Walmart: about 60% of US stores receive freight from automated distribution centres Walmart (Q4 FY2026 earnings call, CFO John David Rainey) · 19 Feb 2026
- McKinsey/EDB/Tech in Asia: 46% of ASEAN firms scaling AI but 60% see under 5% EBIT impact McKinsey & Company / Singapore EDB / Tech in Asia · 11 Feb 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- Salesforce's own sales agents: 130,000 leads contacted, 3,200 opportunities in four months Salesforce · 3 Feb 2026
- Deloitte 2026 energy/resources/industrials: 26% moved 40%+ of experiments to production Deloitte AI Institute · 1 Feb 2026
- UK DSIT AI adoption research: 16% of businesses use AI, micro 14% vs large 36% UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- Aramco CEO: technology realised value of $3-5bn expected in 2025 versus $6bn across 2023-2024 Saudi Aramco (CEO Amin Nasser at Davos, reported by Bloomberg) · 20 Jan 2026
- PwC Global CEO Survey 2026: 56% report no significant AI financial benefit PwC · 19 Jan 2026
- PwC 2026: embedded AI and strong foundations separate winners PwC · 19 Jan 2026
- Unilever Hefei: forecasting accuracy up 39%, operating costs down 24% with 65% AI-driven use cases Unilever / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Ford Otosan Yenikoy: production volume doubled with labour productivity up 44% Ford Otosan / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Faurecia Yancheng: customer complaints down 94%, scrap costs down 75.8% Faurecia Automotive Systems / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Siemens Numerical Control Nanjing: lead time down 78%, field failures down 46% Siemens / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Midea Kitchen & Bath Wuhu: delivery lead time down 39%, inventory days down 30% Midea Kitchen & Bath / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Schneider Electric Wuhan: onboarding cut from 75 to 15 days; only 20% of workforce initially automation-skilled Schneider Electric / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Zurich underwriting operations with Interloom: case triage 42% faster (vendor customer story) Zurich Insurance / Interloom · 15 Jan 2026
- Equinor: AI generated about $130m in value in 2025, over $330m since 2020 Equinor · 7 Jan 2026
- Equinor predictive maintenance: about $120m of value since 2020 across 700+ rotating machines Equinor · 7 Jan 2026
- Deloitte State of AI 2026: 25% moved 40%+ of experiments to production Deloitte AI Institute · 1 Jan 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
- Deloitte 2026: only 21% have mature governance for autonomous agents Deloitte AI Institute · 1 Jan 2026
- Citigroup: 9% productivity lift in coding teams Citigroup (reported by CeFPro) · 17 Dec 2025
- e-Conomy SEA 2025: 79% of Southeast Asian workers say they have learned to use AI Google, Temasek and Bain & Company (e-Conomy SEA 2025) · 11 Nov 2025
- McKinsey State of AI 2025: 39% see any EBIT impact McKinsey & Company · 5 Nov 2025
- McKinsey: AI high performers are 6% and redesign workflows McKinsey & Company · 5 Nov 2025
- McKinsey: nearly two-thirds have not begun scaling AI McKinsey & Company · 5 Nov 2025
- McKinsey: agents scaling in 23% of firms but under 10% in any function McKinsey & Company · 5 Nov 2025
- Wharton/GBK 2025: 82% use GenAI weekly, 72% formally measure ROI, about three quarters report positive returns Wharton Human-AI Research with GBK Collective · 28 Oct 2025
- Salesforce: support headcount cut from 9000 to about 5000 with AI agents Salesforce (reported by NBC News) · 2 Sept 2025
- BCG: only 5% of firms achieve AI value at scale; 60% get none Boston Consulting Group · 1 Sept 2025
- BCG: future-built firms show 1.7x revenue growth and 1.6x EBIT margin Boston Consulting Group · 1 Sept 2025
- MISA AVA customer-care assistant: 350 staff doing work that needed 600 MISA (Vietnam) · 24 Jul 2025
- Vietnam VNeID public administration assistant: nearly 100,000 interactions in first week Vietnam Ministry of Public Security (C06) with CMC Corporation · 15 Jul 2025
- MIT NANDA primary: 95% of organisations get zero return; 5% of integrated pilots extract millions MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: only 5% of enterprise-grade AI tools reach production; buying beats building MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: ROI sits in back-office cuts; front-office wins are speed and retention MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- VietinBank Genie internal assistant: 350,000 questions in two months VietinBank (Vietnam) · 20 Jun 2025
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
- Klarna: AI assistant handled 75% of chats (company claim) Klarna (reported by Entrepreneur) · 9 May 2025
- IBM CEO study: 25% of AI initiatives delivered expected ROI IBM Institute for Business Value · 6 May 2025
- IBM CEO study: 16% of AI initiatives scaled enterprise-wide IBM Institute for Business Value · 6 May 2025
- Humlum and Vestergaard: no earnings or hours effect from chatbots in Denmark University of Chicago BFI · 1 May 2025
- Microsoft Copilot RCT, 66 firms: email time down 1.29 hours a week, meetings unchanged Dillon Jaffe Immorlica Stanton (NBER 33795) · 1 May 2025
- McKinsey Q4 2024: 85% of US healthcare leaders exploring or using gen AI, 64% expect or measure positive ROI McKinsey & Company · 26 Mar 2025
- Pennsylvania ChatGPT Enterprise pilot: 95 minutes a day saved across 175 employees Commonwealth of Pennsylvania (Governor's Office of Administration) · 21 Mar 2025
- US Treasury: machine learning helped prevent and recover over $4 billion in fiscal 2024 US Department of the Treasury (reported by Nextgov) · 18 Oct 2024
- St. Louis Fed et al.: nearly 40% of US adults use GenAI, 23% of workers used it for work last week Bick Blandin Deming (NBER w32966) · 1 Sept 2024
- OCBC GPT rolled out to about 30,000 staff; trial users report task times cut up to 50% OCBC Bank (Singapore) · 17 Jun 2024
- Viettel Telecom AI callbot: 33 million calls, ~21 billion VND saved a year Viettel Telecom (Vietnam) · 8 Feb 2024
- Viettel legal assistant for Vietnam's Supreme People's Court: 30% less case-handling time Viettel / Supreme People's Court (Vietnam) · 8 Feb 2024
- Walmart's AI supplier negotiations: about 3% savings, 75% of suppliers prefer the bot Walmart (with Pactum) · 28 Apr 2023
The pilot-to-production funnel narrows hard · 8 curated · 55 matched · 7 frameworks
Evaluation is common; production and scale are rare. Studies from MIT NANDA, BCG, Deloitte, IBM, McKinsey and Gartner put scaled, value-producing deployment between roughly 5% and 25% of firms.
Frameworks: State of AI / AI high-performer practices; Future-Built and the 10-20-70 rule; AI Maturity Model (five levels) and AI-ready data; Enterprise AI Maturity Model; GenAI Divide: State of AI in Business 2025; Root Causes of Failure for AI Projects; AI Governance Alliance playbooks. See the Frameworks view.
- Deloitte State of AI 2026: 25% moved 40%+ of experiments to production Deloitte AI Institute · 1 Jan 2026
- McKinsey: nearly two-thirds have not begun scaling AI McKinsey & Company · 5 Nov 2025
- BCG: only 5% of firms achieve AI value at scale; 60% get none Boston Consulting Group · 1 Sept 2025
- MIT NANDA primary: 95% of organisations get zero return; 5% of integrated pilots extract millions MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: only 5% of enterprise-grade AI tools reach production; buying beats building MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
- IBM CEO study: 25% of AI initiatives delivered expected ROI IBM Institute for Business Value · 6 May 2025
- IBM CEO study: 16% of AI initiatives scaled enterprise-wide IBM Institute for Business Value · 6 May 2025
Also matched by keywords (55)
- Bessemer/Bain 2026: half of healthcare organisations cut or plan to cut headcount due to AI, 8-13% of affected labour Bessemer Venture Partners with Bain & Company (reported by TechTarget) · 8 Oct 2026
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam skills gap constrains AI scale-up AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Gartner predicts 70% of enterprises will abandon vendor-built agentic AI by 2028 Gartner (IT practice) · 29 Sept 2026
- KPMG Q3 2026 asset management and PE: average realised AI value $179M KPMG · 24 Sept 2026
- Sony Bank and Fujitsu: Claude-based agent cuts core-banking development period 30%, man-hours 40% Sony Bank / Fujitsu (Japan) · 14 Sept 2026
- Small-firm AP and reconciliation savings: Snapdocs, Hospital Association of Oregon, MakeStickers Snapdocs; Hospital Association of Oregon; MakeStickers (via Ramp) · 28 Aug 2026
- Gartner tells CFOs to pilot governance before scaling AI agents Gartner (finance practice) · 20 Aug 2026
- AWS Malaysia study: 38% of businesses use AI, but 67% of adopters stay on basic tools AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- RICS 2026: about two-thirds of construction firms use AI, but only 4% use it widely RICS (AI in commercial property and construction report 2026) · 18 Aug 2026
- Ivey/Birkinshaw: review of 14 AI-enabled learning tools in business schools Ivey Business School (Birkinshaw Raz Walters) · 11 Aug 2026
- Deloitte Switzerland: 84% of manufacturers report measurable AI value but only about 1 in 5 use cases is scaled Deloitte (AI in manufacturing) · 30 Jun 2026
- JLL survey via Bisnow: 92% of CRE firms run AI pilots, 5% hit most goals JLL · 24 Jun 2026
- Hawaii Pacific Health Abridge pilot: time in notes down 21% but burnout change not significant Hawaii Pacific Health Medical Group (JMIR Medical Informatics) · 23 Jun 2026
- Saudi Aramco Hawiyah NGL: OEE +44% and production volume +26% from 50+ use cases Saudi Aramco / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Finance AI deployment outpaces realised value, Gartner finds Gartner (finance practice) · 28 May 2026
- Rockwell survey: 34% of manufacturing operations AI-augmented, only 18% still in pilot Rockwell Automation / Sapio Research (2026 State of Smart Manufacturing) · 19 May 2026
- Zurich scales Cytora: manual triage 75 to 15 minutes, straight-through intake 10% to 95% Zurich Insurance / Cytora (reported by Reinsurance News) · 19 May 2026
- Gartner: CMOs put 15.3% of budgets into AI but only 30% are ready to scale Gartner (marketing practice) · 11 May 2026
- SEC FY2025 enforcement results name Nate as its only AI-related fraud matter SEC (FY2025 enforcement results) · 7 Apr 2026
- Estonia AI Leap: 154 of 156 upper-secondary schools, 20,000 students in pilot year Estonian Ministry of Education and Research / AI Leap Foundation · 1 Apr 2026
- Deloitte 2026 life sciences and health care: 28% moved 40%+ of experiments to production Deloitte AI Institute · 1 Mar 2026
- OUH ambient voice pilot logged 37.3% of outputs needing accuracy edits and 24 hallucinations in 398 uses Oxford University Hospitals NHS Foundation Trust (reported by HTN) · 24 Feb 2026
- McKinsey/EDB/Tech in Asia: 46% of ASEAN firms scaling AI but 60% see under 5% EBIT impact McKinsey & Company / Singapore EDB / Tech in Asia · 11 Feb 2026
- Deloitte 2026 energy/resources/industrials: 26% moved 40%+ of experiments to production Deloitte AI Institute · 1 Feb 2026
- ASEAN+ CIOs plan higher AI investment Lenovo CIO Playbook 2026 with IDC · 17 Jan 2026
- Ford Otosan Yenikoy: production volume doubled with labour productivity up 44% Ford Otosan / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- Deloitte State of AI 2026: 25% moved 40%+ of experiments to production Deloitte AI Institute · 1 Jan 2026
- Gong: core-strategy AI teams grow 31% faster than pilot-stage teams; 59% use shadow AI Gong Labs · 4 Dec 2025
- Stepped-wedge trial: ambient AI cuts note time 0.36 hours a day NEJM AI (Afshar et al.) · 1 Dec 2025
- Finance AI adoption plateaus at 59% and 91% see low or moderate impact Gartner (finance practice) · 18 Nov 2025
- EY India survey: 47% of enterprises have multiple GenAI use cases live, only 10% scaling across the business EY India (AIdea of India survey) · 16 Nov 2025
- HKMA GenAI sandbox phase 1: suspicious transaction report prep time down 30% to 80% Hong Kong Monetary Authority · 31 Oct 2025
- Mondelez cites 30-50% lower content production cost from generative AI tool Mondelez International · 27 Oct 2025
- BCG: only 5% of firms achieve AI value at scale; 60% get none Boston Consulting Group · 1 Sept 2025
- MIT NANDA primary: 95% of organisations get zero return; 5% of integrated pilots extract millions MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- MIT NANDA primary: only 5% of enterprise-grade AI tools reach production; buying beats building MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
- IBM CEO study: 16% of AI initiatives scaled enterprise-wide IBM Institute for Business Value · 6 May 2025
- PHTI evaluation: AI scribes cut burnout but have not proven financial ROI Peterson Health Technology Institute (reported by Fierce Healthcare) · 25 Mar 2025
- Pennsylvania ChatGPT Enterprise pilot: 95 minutes a day saved across 175 employees Commonwealth of Pennsylvania (Governor's Office of Administration) · 21 Mar 2025
- Unilever digital twins halve product-imagery cost and time Unilever · 20 Mar 2025
- Unilever TreSemme Thailand: content cost down 87%, brand lift 23% Unilever · 20 Mar 2025
- ANAO: 74% of ATO AI models in production had no completed data ethics assessment Australian National Audit Office · 24 Feb 2025
- ANAO: ATO has 'partly effective' AI arrangements and no structured monitoring of models Australian National Audit Office · 24 Feb 2025
- Allianz: Insurance Copilot for motor claims launched but no quantified result Allianz · 5 Feb 2025
- Presto Automation settles SEC charges over Presto Voice AI claims Presto Automation Inc. · 14 Jan 2025
- FTC Operation AI Comply: Rytr AI review generator FTC (Rytr) · 25 Sept 2024
- RAND: 65 practitioners name leadership-driven causes for AI project failure RAND Corporation (Ryseff, De Bruhl, Newberry) · 13 Aug 2024
- UK NAO: 37% of 87 government bodies had deployed AI, 74 use cases in total UK National Audit Office · 15 Mar 2024
- Kaiser Permanente NorCal scribe pilot: 3,442 physicians, 303,266 encounters, and two logged hallucinations The Permanente Medical Group, NEJM Catalyst (reported by Epocrates) · 21 Feb 2024
- GOV.UK Chat pilot: nearly 70% found answers useful but accuracy fell short, with hallucinations UK Government Digital Service · 18 Jan 2024
- Gartner: only 5% of HR functions had implemented generative AI in mid-2023 Gartner (HR practice) · 13 Jul 2023
- Noy and Zhang: ChatGPT cuts professional writing task time 40% and raises quality 18% MIT (Noy and Zhang) · 1 Jul 2023
- Robodebt: 416,000 unlawful debts, $751 million repaid, $1.76bn wiped Australian Government (Services Australia / Department of Social Services) · 16 Mar 2023
Governance and liability catch up with deployment · 7 curated · 48 matched · 5 frameworks
Courts, regulators and insurers are now acting on AI use: fake citations, chatbot liability, insurer exclusions and board oversight lag. Frameworks such as NIST and ISO help size controls, but none is shown to move the P&L.
Frameworks: Cloud Adoption Framework for AI and agents; Cloud Adoption Framework for AI, ML and generative AI; AI Risk Management Framework 1.0; ISO/IEC 42001 AI management system; AI Governance Alliance playbooks. See the Frameworks view.
- German court: chatbot's false statements are the company's own Aesthetify GmbH / Verbraucherzentrale NRW (OLG Hamm) · 12 May 2026
- Court sanctions for AI-fabricated citations pass $145,000 in Q1 2026 US courts (Charlotin database) · 1 Apr 2026
- Charlotin database: over 1,000 court cases involving AI-hallucinated content by March 2026 AI Hallucination Cases database (Damien Charlotin), reported by JL Ellis · 1 Mar 2026
- Deloitte Australia partially refunds A$440,000 government report with AI-fabricated citations Deloitte Australia / Department of Employment and Workplace Relations · 13 Oct 2025
- Deloitte refunds Australian government after AI errors in welfare report Deloitte Australia · 5 Oct 2025
- UK High Court: 18 of 45 authorities in one filing did not exist High Court of Justice (King's Bench Division), Ayinde v Haringey and Al-Haroun v Qatar National Bank · 6 Jun 2025
- Air Canada held liable for its website chatbot's wrong bereavement-fare advice Air Canada / BC Civil Resolution Tribunal · 1 Feb 2024
Also matched by keywords (48)
- PwC directors survey: 71% say AI is the top skill gap on boards PwC 2026 Annual Corporate Directors Survey (via Bloomberg Law) · 23 Sept 2026
- State of Distribution 2026: 55% of hotels barely changed distribution strategy for AI search NYU SPS Tisch Center, RateGain and HEDNA · 15 Sept 2026
- Morgan Stanley: 41% of large firms have a fully implemented AI model inventory Morgan Stanley AI Governance Report 2026 (with ISS board data) · 27 Aug 2026
- AWS Malaysia study: 30% of businesses have clear AI accountability and 27% audit AI use AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- Insurance Journal: carriers file AI exclusions as AI lawsuits rise 978% Insurance Journal / Gallagher study · 17 Aug 2026
- ISO generative-AI exclusions available for liability policies from Jan 2026 Verisk ISO endorsements (as reported by Shumaker, Loop & Kendrick, National Law Review) · 30 Jul 2026
- Lemonade Q2 2026: loss adjustment expense ratio 5% versus ~9% industry average Lemonade · 28 Jul 2026
- Politecnico di Milano study: 903 FDA AI devices, missing clinical evidence linked to higher recall likelihood Politecnico di Milano (JAMA Network Open) · 24 Jul 2026
- Deloitte: 51% of boards lack rules on their own AI use Deloitte (governance professionals survey, via CIO Dive) · 24 Jul 2026
- Senators Blumenthal and Hawley press UnitedHealth, Humana and CVS on AI in Medicare Advantage decisions US Senate (reported by Becker's Payer) · 15 Jul 2026
- Deloitte Switzerland: cost and skills lead manufacturers' AI barriers, operational disruption their top fear Deloitte (AI in manufacturing) · 30 Jun 2026
- European Parliament votes through AI Act delay; Council still to approve Sidley Austin (law-firm blog) on EU AI Omnibus · 22 Jun 2026
- Evident AI Index for Insurance 2026: productivity in 75% of disclosed cases, ROI disclosed by 3 of 30 insurers Evident Insights (reported by Insurance Business) · 16 Jun 2026
- Shadow AI adds about $670,000 to the cost of a data breach IBM Cost of a Data Breach 2025 (as reported by Matters.AI) · 1 Jun 2026
- EU AI Act omnibus delays high-risk rules to Dec 2027 and Aug 2028 Gibson Dunn (law-firm alert) on EU Digital Omnibus on AI · 27 May 2026
- EU AI Act: Article 50 transparency still starts Aug 2026, with grace period Gibson Dunn (law-firm alert) on EU Digital Omnibus on AI · 27 May 2026
- Kasikornbank enterprise-wide GenAI productivity programme Kasikornbank (Thailand) · 14 May 2026
- German court: chatbot's false statements are the company's own Aesthetify GmbH / Verbraucherzentrale NRW (OLG Hamm) · 12 May 2026
- Court sanctions for AI-fabricated citations pass $145,000 in Q1 2026 US courts (Charlotin database) · 1 Apr 2026
- Cambridge CCAF 2026 report: 81% of financial firms use AI, 14% call it transformational Cambridge Centre for Alternative Finance (Cambridge Judge Business School) · 1 Apr 2026
- Only 26% of boards discuss AI at every meeting Protiviti and BoardProspects · 18 Mar 2026
- Charlotin database: over 1,000 court cases involving AI-hallucinated content by March 2026 AI Hallucination Cases database (Damien Charlotin), reported by JL Ellis · 1 Mar 2026
- ECB supervisor: more than 85% of large euro-area banks use AI European Central Bank (Banking Supervision) · 24 Feb 2026
- NYC MyCity business chatbot told owners to break the law and was shut down City of New York · 30 Jan 2026
- Ping An Life: 93% of auto-reviewed claims reach a liability decision within 60 seconds Ping An Life · 29 Jan 2026
- FINRA 2026 oversight report: generative AI use cases multiply and AI agents flagged as a new risk FINRA · 9 Dec 2025
- Deloitte Australia partially refunds A$440,000 government report with AI-fabricated citations Deloitte Australia / Department of Employment and Workplace Relations · 13 Oct 2025
- Conference Board: 72% of S&P 500 flag AI as a material risk in 10-Ks The Conference Board · 6 Oct 2025
- Deloitte refunds Australian government after AI errors in welfare report Deloitte Australia · 5 Oct 2025
- JAMA Health Forum: 60 of 950 FDA-cleared AI devices linked to 182 recalls, 43% within a year JAMA Health Forum (reported by TechTarget) · 26 Aug 2025
- Private-company boards: 25% have adopted an AI governance framework NACD 2025 Private Company Board Practices and Oversight Survey · 26 Aug 2025
- UK High Court: 18 of 45 authorities in one filing did not exist High Court of Justice (King's Bench Division), Ayinde v Haringey and Al-Haroun v Qatar National Bank · 6 Jun 2025
- Deloitte survey: 74% of gen AI 'pioneers' in financial services expect ROI above 10% Deloitte · 26 Feb 2025
- ANAO: 74% of ATO AI models in production had no completed data ethics assessment Australian National Audit Office · 24 Feb 2025
- US Senate subcommittee: Medicare Advantage post-acute denials rose sharply as insurers used predictive tools US Senate Permanent Subcommittee on Investigations (reported by Becker's Hospital Review) · 17 Oct 2024
- Cruise robotaxi pays $1.5m penalty to NHTSA over incomplete crash reporting Cruise (US NHTSA consent order) · 30 Sept 2024
- FTC Operation AI Comply: Ascend Ecom AI storefront scheme FTC (Ascend Ecom) · 25 Sept 2024
- FTC Operation AI Comply: Ecommerce Empire Builders and FBA Machine FTC (Ecommerce Empire Builders; FBA Machine / Passive Scaling) · 25 Sept 2024
- Stanford RegLab: leading legal AI research tools still hallucinate 17% to 34% of the time Stanford RegLab and Stanford HAI · 1 May 2024
- SEC fines two advisers $400,000 for 'AI washing' claims US SEC · 18 Mar 2024
- SEC fines Delphia and Global Predictions $400,000 for AI-washing SEC (Delphia; Global Predictions) · 18 Mar 2024
- UK NAO: 70% cite AI skills recruitment as a barrier, only 21% have an AI strategy UK National Audit Office · 15 Mar 2024
- ECB supervisors: 40+ generative AI use cases and 14 internal applications European Central Bank (reported by Thomson Reuters Institute) · 4 Mar 2024
- Air Canada held liable for its website chatbot's wrong bereavement-fare advice Air Canada / BC Civil Resolution Tribunal · 1 Feb 2024
- GOV.UK Chat pilot: nearly 70% found answers useful but accuracy fell short, with hallucinations UK Government Digital Service · 18 Jan 2024
- CFPB: all top-10 US banks use chatbots; 98 million users in 2022 US Consumer Financial Protection Bureau · 6 Jun 2023
- Netherlands Court of Audit: 6 of 9 government algorithms failed basic requirements Netherlands Court of Audit (Algemene Rekenkamer) · 18 May 2022
- Netherlands Court of Audit 2021: dozens of government algorithms, none fully self-learning Netherlands Court of Audit (Algemene Rekenkamer) · 26 Jan 2021
Southeast Asia: adoption is rising faster than ROI measurement · 6 curated · 43 matched
In Vietnam and ASEAN, adoption and self-reported gains are high, but most adopters are still experimenting and few have a consistent ROI framework.
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam financial services leads AI adoption AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Globe Telecom reports 2.8x return on AI investments, PHP1.2bn measurable benefit Globe Telecom (Philippines) · 30 Sept 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- McKinsey/EDB/Tech in Asia: 46% of ASEAN firms scaling AI but 60% see under 5% EBIT impact McKinsey & Company / Singapore EDB / Tech in Asia · 11 Feb 2026
Also matched by keywords (43)
- Indian AI investors see froth in valuations Inc42 investor survey (85+ institutional investors) · 9 Oct 2026
- Vietnam business AI adoption rises to 26% AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Vietnam financial services leads AI adoption AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Techcom Securities rolls out Kiro agentic IDE Techcom Securities (TCBS), Vietnam · 1 Oct 2026
- OmiKG chronic disease research tool OmiGroup (Vietnam) · 1 Oct 2026
- NoteX voice translation with local data residency NoteX (Vietnam) · 1 Oct 2026
- Vietnam AI adopters: 13% have a consistent ROI framework, 46% cannot measure returns AWS / Strand Partners (Vietnam) · 1 Oct 2026
- AWS Korea study: 47% of Korean firms have no reliable way to measure AI ROI; 27% have a formal strategy AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- AWS Malaysia study: 38% of businesses use AI, but 67% of adopters stay on basic tools AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- AWS Malaysia study: 30% of businesses have clear AI accountability and 27% audit AI use AWS / Strand Partners (Unlocking Malaysia's AI Potential 2026) · 19 Aug 2026
- Southeast Asia AI startup funding concentrated in few rounds Tracxn data via Crowdfund Insider · 15 Aug 2026
- AWS and Strand Partners Indonesia: 40% of businesses use AI; SMEs at 38% AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- hibank (Indonesia) uses Kiro to modernise buy-now-pay-later system: end-of-day processing down 30% hibank (Indonesia) · 6 Aug 2026
- Rey's Olvo AI on Amazon Bedrock cuts Indonesian insurance claim decisions from 1-2 weeks to under a day Rey (Indonesia healthtech) · 6 Aug 2026
- Indian IT Q1 FY27: 2.6-2.8% growth, Infosys cuts guidance to 1.5-3% TCS, Infosys, HCLTech (via Wright Research) · 2 Aug 2026
- FPT H1 2026: AI and data analytics revenue up 54% to VND 1.8T FPT Corporation (Vietnam, via Vietstock) · 20 Jul 2026
- AWS Thailand study: 43% of businesses use AI, but 74% of adopters stay at basic level AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- KBTG (Thailand) uses agentic AI to modernise COBOL banking systems, cutting engineering effort two to three times KASIKORN Business-Technology Group (Thailand) · 15 Jul 2026
- Osotspa (Thailand) Thai-language assistant OsotSphere handles about 1,450 queries a month Osotspa (Thailand) · 15 Jul 2026
- Japan MIC White Paper 2026: 86.4% of Japanese firms use generative AI vs 98.1% in China Japan Ministry of Internal Affairs and Communications (2026 White Paper on Information and Communications) · 1 Jul 2026
- Rockwell Automation Singapore plant: units per person-hour +43%, defects -35% Rockwell Automation / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Unilever Haridwar: response times down 72%, service levels at 99% with 50% more SKUs Unilever / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- FPT Software: $256M AI-enabled contract is the largest in company history FPT Software (company release) · 27 May 2026
- secondary: DBS headcount falls 3.9% to 39,721 as 4,000 contract roles are phased out DBS; OCBC; UOB (Singapore) · 24 Apr 2026
- FPT Q1 2026: Global IT Services +10.4%, new bookings +22.2% FPT Corporation (company release) · 22 Apr 2026
- VinUniversity report on Vietnamese business AI use VinUniversity · 1 Apr 2026
- RIETI: Japanese SME generative AI adoption measured from about 87,000 firms' cloud accounting payments RIETI / Money Forward Institute of Economic Research (Konishi and Kubo) · 1 Mar 2026
- State Bank of Vietnam drafts AI rules: customer notice, human review of complaints State Bank of Vietnam (reported by Asia News Network) · 20 Feb 2026
- ASEAN+ CIOs plan higher AI investment Lenovo CIO Playbook 2026 with IDC · 17 Jan 2026
- Korea Chamber of Commerce: 82.3% of Korean manufacturers do not use AI; 4.2% of SMEs do Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- KCCI: 80.7% of Korean manufacturers have no dedicated AI talent and 60.6% expect minimal performance effect Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- EY India survey: 47% of enterprises have multiple GenAI use cases live, only 10% scaling across the business EY India (AIdea of India survey) · 16 Nov 2025
- MAS consults on AI Risk Management Guidelines for all Singapore financial institutions Monetary Authority of Singapore · 13 Nov 2025
- e-Conomy SEA 2025: over 30% of H1 2025 private funding in Southeast Asia went to AI Google, Temasek and Bain & Company (e-Conomy SEA 2025) · 11 Nov 2025
- 2025 baseline: Vietnam AI adoption 18% (about 170,000 firms), 12% of large enterprises with comprehensive AI strategy AWS / Strand Partners (Vietnam) · 17 Sept 2025
- AWS Philippines study: 21% of businesses use AI; 78% of adopters use it for basic purposes AWS / Strand Partners (Unlocking The Philippines' AI Potential) · 19 Aug 2025
- Vietnam VNeID public administration assistant: nearly 100,000 interactions in first week Vietnam Ministry of Public Security (C06) with CMC Corporation · 15 Jul 2025
- AIA: AI straight-through processing cuts South Korea claim handling from over two days to under 25 minutes AIA Group · 16 Apr 2025
- Unilever TreSemme Thailand: content cost down 87%, brand lift 23% Unilever · 20 Mar 2025
- DBS SME pulse: 73% of surveyed Singapore SMEs plan Gen AI investment but only 32% have started experimenting DBS Bank (Business Pulse Check Survey) · 3 Feb 2025
- Salesforce SMB Trends Singapore: 94% using or trying AI, 87% of adopters report higher revenue Salesforce (Small and Medium Business Trends Report, Singapore cut) · 10 Jan 2025
- Salesforce SMB Trends India: 78% experimenting or using AI, 93% of users say it raises revenue Salesforce (6th Small and Medium Business Trends Report, India cut) · 19 Dec 2024
- Viettel legal assistant for Vietnam's Supreme People's Court: 30% less case-handling time Viettel / Supreme People's Court (Vietnam) · 8 Feb 2024
Agents can do more than firms have deployed · 6 curated · 41 matched · 2 frameworks
Benchmark task success has risen sharply while enterprise deployment of agents stays in single digits by function, and governance and data readiness lag.
Frameworks: State of AI in the Enterprise (2026 edition); AI Maturity Model (five levels) and AI-ready data. See the Frameworks view.
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- KPMG Q3 2026: 62% building agents but only 30% build controls into them KPMG · 24 Sept 2026
- Stanford AI Index 2026: agent task success 12% to ~66% but deployment in single digits Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- Deloitte 2026: only 21% have mature governance for autonomous agents Deloitte AI Institute · 1 Jan 2026
- McKinsey: agents scaling in 23% of firms but under 10% in any function McKinsey & Company · 5 Nov 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
Also matched by keywords (41)
- Bessemer/Bain 2026: half of healthcare organisations cut or plan to cut headcount due to AI, 8-13% of affected labour Bessemer Venture Partners with Bain & Company (reported by TechTarget) · 8 Oct 2026
- Vietnam agentic AI awareness and use AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Techcom Securities rolls out Kiro agentic IDE Techcom Securities (TCBS), Vietnam · 1 Oct 2026
- Gartner predicts 70% of enterprises will abandon vendor-built agentic AI by 2028 Gartner (IT practice) · 29 Sept 2026
- KPMG Q3 2026: 62% building agents but only 30% build controls into them KPMG · 24 Sept 2026
- KPMG Q3 2026 banking: 65% report measurable value; data readiness top agent barrier at 80% KPMG · 24 Sept 2026
- EY US audit inspection findings fall to 5% as AI reaches all auditors EY US · 24 Sept 2026
- Deloitte and DocuSign: legal teams report 37% time savings on agreements Deloitte and DocuSign · 8 Sept 2026
- McKinsey 2026: 20% say AI running costs constrain use; 32% skipped buying software McKinsey & Company · 25 Aug 2026
- Gartner tells CFOs to pilot governance before scaling AI agents Gartner (finance practice) · 20 Aug 2026
- HKT Hong Kong survey: 67% of businesses use, pilot or plan AI; 70% cite cost and ROI as deployment considerations HKT (Hong Kong Business AI Adoption Survey) · 21 Jul 2026
- AWS Thailand study: only 19% have comprehensive enforced AI policies; 4% of agentic-aware firms fully deployed AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- KBTG (Thailand) uses agentic AI to modernise COBOL banking systems, cutting engineering effort two to three times KASIKORN Business-Technology Group (Thailand) · 15 Jul 2026
- KPMG Q2 2026 technology leaders: data readiness 75% and oversight skills 67% block agents KPMG · 1 Jun 2026
- Salesforce agents worked 220,000 leads and generated $42M pipeline in one quarter Salesforce · 27 May 2026
- Salesforce Agentforce handled 4M support inquiries, double the human volume Salesforce · 27 May 2026
- Stanford AI Index 2026: agent task success 12% to ~66% but deployment in single digits Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- Stanford AI Index 2026: entry-level software and support headcount falling Stanford HAI · 1 Apr 2026
- Cambridge CCAF 2026 report: 81% of financial firms use AI, 14% call it transformational Cambridge Centre for Alternative Finance (Cambridge Judge Business School) · 1 Apr 2026
- ServiceNow says its agent resolves over 90% of targeted Level 1 IT tickets ServiceNow · 26 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner · 25 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner (supply chain practice) · 25 Feb 2026
- Telstra half-year: AI claimed to speed software releases about 20% Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Goldman Sachs: Claude-based agents for trade accounting and client onboarding Goldman Sachs (reported by InvestmentNews) · 9 Feb 2026
- Salesforce State of Sales: 87% of sales organisations use AI, 54% of sellers have used agents Salesforce · 3 Feb 2026
- Salesforce's own sales agents: 130,000 leads contacted, 3,200 opportunities in four months Salesforce · 3 Feb 2026
- Contract review still takes 3.1 hours per contract; 78% would delegate first pass to an agent LegalOn Technologies and In-House Connect · 12 Jan 2026
- Deloitte 2026: only 21% have mature governance for autonomous agents Deloitte AI Institute · 1 Jan 2026
- FINRA 2026 oversight report: generative AI use cases multiply and AI agents flagged as a new risk FINRA · 9 Dec 2025
- MAS consults on AI Risk Management Guidelines for all Singapore financial institutions Monetary Authority of Singapore · 13 Nov 2025
- McKinsey: agents scaling in 23% of firms but under 10% in any function McKinsey & Company · 5 Nov 2025
- Salesforce: support headcount cut from 9000 to about 5000 with AI agents Salesforce (reported by NBC News) · 2 Sept 2025
- Voice-AI job interviews: 12% more offers across about 70,000 candidates Erasmus School of Economics and Chicago Booth (Henkel and Jabarian) · 19 Aug 2025
- Gartner: over 40% of agentic AI projects cancelled by end 2027 Gartner · 25 Jun 2025
- Gartner: agent washing - about 130 real agentic vendors Gartner · 25 Jun 2025
- Klarna: AI assistant handled 75% of chats (company claim) Klarna (reported by Entrepreneur) · 9 May 2025
- Klarna reverses course and rehires human support agents Klarna (reported by Entrepreneur and Maginative) · 9 May 2025
- IBM IBV CEO study: half of CEOs say rapid AI investment left technology and expertise out of sync IBM Institute for Business Value · 6 May 2025
- Microsoft Work Trend Index 2025: 46% of leaders use agents to fully automate workstreams; 67% of leaders vs 40% of employees familiar with agents Microsoft · 23 Apr 2025
- Alibaba customer-service RCT: AI suggestions help low performers, hurt top agents' quality Ni Wang Feng Lu Wang Zhou (Alibaba collaboration; SSRN) · 8 Jan 2025
- Brynjolfsson Li Raymond: AI assistant lifts support productivity 14% (34% for novices) NBER (Stanford and MIT authors) · 24 Apr 2023
Headcount cuts attributed to AI are being reversed · 7 curated · 37 matched
Klarna, Commonwealth Bank and employer surveys show firms rehiring after AI-attributed cuts, and Gartner expects half of such firms to rehire by 2027.
- Forrester: 55% of employers regret AI-attributed layoffs Forrester (reported by People Matters) · 31 Jul 2026
- Gartner: half of firms that cut service headcount for AI will rehire by 2027 Gartner (reported by People Matters) · 31 Jul 2026
- Telstra half-year: 2356 roles cut, labour costs down 9%, CEO cannot name a role AI replaced Telstra (reported by CFOtech Australia) · 20 Feb 2026
- Careerminds survey: 35.6% of employers rehired over half of roles cut for AI Careerminds (reported by People Matters) · 1 Feb 2026
- Salesforce: support headcount cut from 9000 to about 5000 with AI agents Salesforce (reported by NBC News) · 2 Sept 2025
- Commonwealth Bank reverses 45 call-centre job cuts after AI voice bot Bloomberg · 21 Aug 2025
- Klarna reverses course and rehires human support agents Klarna (reported by Entrepreneur and Maginative) · 9 May 2025
Also matched by keywords (37)
- Accenture FY26: revenue $74.2B, bookings $84.5B, 814,000 people Accenture · 1 Oct 2026
- Accenture Q4 call: 65% of bookings fixed-price, pricing softer in Q4 Accenture (earnings call, via Benzinga/Webull) · 1 Oct 2026
- WPP headcount falls to 97,388 as further cuts reported WPP · 1 Sept 2026
- Forrester: 55% of employers regret AI-attributed layoffs Forrester (reported by People Matters) · 31 Jul 2026
- Gartner: half of firms that cut service headcount for AI will rehire by 2027 Gartner (reported by People Matters) · 31 Jul 2026
- Bank of America Q2 2026 call: 200000 staff use AI, 300+ use cases, 34 fully implemented Bank of America (reported by CIO Dive) · 20 Jul 2026
- Citi, BNY and Wells Fargo Q2 2026 calls: adoption claims but no cost or headcount figures Citigroup; BNY; Wells Fargo (reported by CIO Dive) · 20 Jul 2026
- ONS: UK AI adoption is widening, not deepening; about half of adopters see no headcount effect UK Office for National Statistics (Business Insights and Conditions Survey, wave 159) · 20 Jul 2026
- Allianz Partners confirms 1,500 to 1,800 job cuts attributed to AI Allianz Partners · 8 Jul 2026
- Ford rehires about 350 quality inspectors after AI inspection falls short Ford Motor Company (reported by Bloomberg, summarised by AI Weekly) · 25 Jun 2026
- Accenture Q3 FY26: bookings fall to $19.3B from $19.7B Accenture (via 01net.it press-release reprint) · 18 Jun 2026
- Salesforce holds engineering flat at about 15,000 and cites AI productivity Salesforce · 27 May 2026
- Intuit QuickBooks Australia: AI cost reduction and cost increase reported at similar rates Intuit QuickBooks (AI Impact Report, Australia) · 1 May 2026
- Indian IT FY26: TCS revenue down 0.5%, HCLTech guides 3-5% decline TCS, Infosys, Wipro, HCLTech (via The Register) · 28 Apr 2026
- secondary: DBS headcount falls 3.9% to 39,721 as 4,000 contract roles are phased out DBS; OCBC; UOB (Singapore) · 24 Apr 2026
- Stanford AI Index 2026: entry-level software and support headcount falling Stanford HAI · 1 Apr 2026
- Four-country exec survey: 69% of firms use AI, UK Decision Maker Panel 71%, 89% report no productivity effect yet Atlanta Fed; Bank of England DMP; Bundesbank; Macquarie University (via CEPR VoxEU) · 1 Mar 2026
- secondary: Block cuts more than 4,000 of 10,000-plus staff, citing intelligence tools Block, Inc. · 27 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner · 25 Feb 2026
- Gartner: 55% of supply chain leaders expect agentic AI to cut entry-level hiring Gartner (supply chain practice) · 25 Feb 2026
- Telstra half-year: 2356 roles cut, labour costs down 9%, CEO cannot name a role AI replaced Telstra (reported by CFOtech Australia) · 20 Feb 2026
- BNY: 134 digital employees alongside ~48100 staff and 10-hour training BNY (reported by InvestmentNews) · 9 Feb 2026
- Goldman Sachs: Claude-based agents for trade accounting and client onboarding Goldman Sachs (reported by InvestmentNews) · 9 Feb 2026
- DBS: about 4000 contract roles to go by attrition while over 60% of staff use DBS GPT DBS Bank (reported by FCC Singapore) · 9 Feb 2026
- Careerminds survey: 35.6% of employers rehired over half of roles cut for AI Careerminds (reported by People Matters) · 1 Feb 2026
- UPS: $3.5bn saved by end-2025, up to 30,000 operational positions cut in 2026 UPS (Q4 2025 results, reported by Supply Chain 24/7) · 28 Jan 2026
- US banks: flat headcount at Wells Fargo and PNC; JPMorgan forecasts 40-50% ops efficiency JPMorgan; Wells Fargo; PNC (reported by CeFPro) · 17 Dec 2025
- Wells Fargo CEO: gen AI makes engineers '30% to 35% more efficient' but coder headcount not cut Wells Fargo (reported by MarketScreener) · 9 Dec 2025
- Gong: core-strategy AI teams grow 31% faster than pilot-stage teams; 59% use shadow AI Gong Labs · 4 Dec 2025
- secondary: Lufthansa plans around 4,000 job cuts by 2030, citing AI efficiency Lufthansa Group · 2 Oct 2025
- Commonwealth Bank reverses 45 call-centre job cuts after AI voice bot Bloomberg · 21 Aug 2025
- VietinBank Genie internal assistant: 350,000 questions in two months VietinBank (Vietnam) · 20 Jun 2025
- NFIB: 24% of US small employers use AI, rising from 21% of micro firms to 48% of firms with 50+ staff NFIB Small Business and Technology Survey · 1 Jun 2025
- NFIB: 98% of small employers using AI report no change in headcount; marketing and communications lead uses NFIB Small Business and Technology Survey · 1 Jun 2025
- Klarna reverses course and rehires human support agents Klarna (reported by Entrepreneur and Maginative) · 9 May 2025
- Microsoft Work Trend Index 2025: 78% of leaders consider hiring for AI roles, 33% consider headcount reductions Microsoft · 23 Apr 2025
- Walmart uses LLMs to create or improve 850 million catalog data points Walmart · 15 Aug 2024
Small and founder-led firms adopt later and see less · 6 curated · 33 matched · 3 frameworks
Adoption rises with firm size in the US, UK and OECD data; micro firms start high but grow slowly, and most small-firm users report no revenue change.
Frameworks: State of AI / AI high-performer practices; Accountable Acceleration (annual enterprise adoption study); AI adoption by small and medium-sized enterprises. See the Frameworks view.
- Thryv SMB survey: 66% adopt AI and 70% say it raised revenue (vendor survey) Thryv (reported by Chain Store Age) · 13 Jul 2026
- Census BTOS May 2026: nearly 20% of US firms use AI; gap is by size US Census Bureau (reported by Princeton Info) · 26 May 2026
- UK DSIT AI adoption research: 16% of businesses use AI, micro 14% vs large 36% UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- OECD (G7 request): SME AI adoption lags larger firms and the gap persists OECD · 9 Dec 2025
- Census BTOS Sep 2023-Aug 2024: AI use by size, micro firms start high but grow slowly US Census Bureau (Dinlersoz and Goldschlag) · 3 Dec 2024
Also matched by keywords (33)
- AWS and Strand Partners Indonesia: 40% of businesses use AI; SMEs at 38% AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- AWS Indonesia study: only 12% of adopters have AI fully integrated; 24% have a formal AI strategy AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- HKT Hong Kong survey: 67% of businesses use, pilot or plan AI; 70% cite cost and ROI as deployment considerations HKT (Hong Kong Business AI Adoption Survey) · 21 Jul 2026
- European Parliament votes through AI Act delay; Council still to approve Sidley Austin (law-firm blog) on EU AI Omnibus · 22 Jun 2026
- KCCI worker survey: Korean SME staff use generative AI at 52.7% vs 66.5% in large firms, gap mostly organisational KCCI Economic Research Institute · 10 Jun 2026
- Intuit QuickBooks: regular AI use among Australian small businesses rises from 40% to 69% in 18 months Intuit QuickBooks (AI Impact Report, Australia) · 1 May 2026
- secondary: Alphabet, Meta and Microsoft Q1 2026 capex guidance Alphabet; Meta; Microsoft · 29 Apr 2026
- SEC FY2025 enforcement results name Nate as its only AI-related fraud matter SEC (FY2025 enforcement results) · 7 Apr 2026
- Goldman Sachs 10,000 Small Businesses: 76% use AI, 93% of users report positive impact Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- RIETI: Japanese SME generative AI adoption measured from about 87,000 firms' cloud accounting payments RIETI / Money Forward Institute of Economic Research (Konishi and Kubo) · 1 Mar 2026
- ECB SAFE survey: 35% of euro-area SMEs do not use AI versus 13% of large firms European Central Bank (Survey on the Access to Finance of Enterprises) · 2 Feb 2026
- NYC MyCity business chatbot told owners to break the law and was shut down City of New York · 30 Jan 2026
- UK DSIT AI adoption research: 16% of businesses use AI, micro 14% vs large 36% UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- OECD (G7 request): SME AI adoption lags larger firms and the gap persists OECD · 9 Dec 2025
- Korea Chamber of Commerce: 82.3% of Korean manufacturers do not use AI; 4.2% of SMEs do Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- Microsoft Research Copilot field experiment: 80% of treated users saved two hours a week on email, no task-mix change Microsoft Research and Harvard Business School (Dillon Jaffe Immorlica Stanton) · 17 Nov 2025
- Xero research: 44% of small firms use AI weekly but most say losing it would not affect operations Xero (small business AI research, Australia, UK, US) · 13 Nov 2025
- OECD: skills, not cost, are the main barrier to generative AI in SMEs OECD · 1 Nov 2025
- Chegg cuts 45% of staff as generative AI erodes its traffic and demand Chegg · 27 Oct 2025
- Private-company boards: 25% have adopted an AI governance framework NACD 2025 Private Company Board Practices and Oversight Survey · 26 Aug 2025
- AI cut monthly close by 7.5 days in SME accounting field data MIT Sloan and Stanford GSB (Choi and Xie) · 13 Aug 2025
- NFIB: 24% of US small employers use AI, rising from 21% of micro firms to 48% of firms with 50+ staff NFIB Small Business and Technology Survey · 1 Jun 2025
- NFIB: 98% of small employers using AI report no change in headcount; marketing and communications lead uses NFIB Small Business and Technology Survey · 1 Jun 2025
- Microsoft Work Trend Index 2025: 46% of leaders use agents to fully automate workstreams; 67% of leaders vs 40% of employees familiar with agents Microsoft · 23 Apr 2025
- Microsoft Work Trend Index 2025: 78% of leaders consider hiring for AI roles, 33% consider headcount reductions Microsoft · 23 Apr 2025
- SEC charges Nate founder: AI shopping app relied on manual order entry SEC v. Alberto Saniger Mantinan (Nate, Inc.) · 11 Apr 2025
- DBS SME pulse: 73% of surveyed Singapore SMEs plan Gen AI investment but only 32% have started experimenting DBS Bank (Business Pulse Check Survey) · 3 Feb 2025
- Microsoft Research M365 Copilot RCT: 6,000+ workers at 56 firms complete documents 12% faster Microsoft Research (Dillon Jaffe Peng Cambon) · 6 Jan 2025
- Census BTOS Sep 2023-Aug 2024: AI use by size, micro firms start high but grow slowly US Census Bureau (Dinlersoz and Goldschlag) · 3 Dec 2024
- SEC charges Joonko founder over AI recruiting fraud SEC v. Ilit Raz (Joonko) · 11 Jun 2024
- Microsoft/LinkedIn Work Trend Index 2024: 75% of knowledge workers use AI, 78% of users bring their own tools Microsoft and LinkedIn · 8 May 2024
- Microsoft/LinkedIn 2024: only 39% of AI users received employer AI training; 60% of leaders lack AI vision Microsoft and LinkedIn · 8 May 2024
- Panasonic Connect rolls out ConnectAI to 12,500 employees: 55,380 questions in month one Panasonic Connect (Japan) · 11 May 2023
Skills and training are the binding constraint · 6 curated · 27 matched · 3 frameworks
Skills are the top cited barrier, executives themselves use AI little, and where employers pair tools with training use rises sharply.
Frameworks: State of AI in the Enterprise (2026 edition); AI adoption by small and medium-sized enterprises; ADKAR applied to AI adoption. See the Frameworks view.
- Humlum and Vestergaard: employer tools and training lift use to 93% Brookings (Humlum and Vestergaard) · 6 Oct 2026
- Vietnam skills gap constrains AI scale-up AWS / Strand Partners (Vietnam) · 1 Oct 2026
- Thryv SMB survey: 70% need more AI training; 46% would choose AI over a new hire Thryv (reported by Chain Store Age) · 13 Jul 2026
- Atlanta Fed et al.: executives use AI only 1.5 hours a week on average Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford · 24 Mar 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
Also matched by keywords (27)
- Humlum and Vestergaard: employer tools and training lift use to 93% Brookings (Humlum and Vestergaard) · 6 Oct 2026
- Vietnam skills gap constrains AI scale-up AWS / Strand Partners (Vietnam) · 1 Oct 2026
- AWS Indonesia study: only 12% of adopters have AI fully integrated; 24% have a formal AI strategy AWS / Strand Partners (Unlocking Indonesia's AI Potential 2026) · 6 Aug 2026
- AWS Thailand study: only 19% have comprehensive enforced AI policies; 4% of agentic-aware firms fully deployed AWS / Strand Partners (Unlocking Thailand's AI Potential 2026) · 15 Jul 2026
- Thryv SMB survey: 70% need more AI training; 46% would choose AI over a new hire Thryv (reported by Chain Store Age) · 13 Jul 2026
- Japan MIC White Paper 2026: nearly 30% of Japanese firms have made no organisational effort to change operations with generative AI Japan Ministry of Internal Affairs and Communications (2026 White Paper on Information and Communications) · 1 Jul 2026
- Deloitte Switzerland: cost and skills lead manufacturers' AI barriers, operational disruption their top fear Deloitte (AI in manufacturing) · 30 Jun 2026
- KCCI worker survey: Korean SME staff use generative AI at 52.7% vs 66.5% in large firms, gap mostly organisational KCCI Economic Research Institute · 10 Jun 2026
- Kasikornbank enterprise-wide GenAI productivity programme Kasikornbank (Thailand) · 14 May 2026
- Goldman Sachs survey: only 14% of small businesses fully integrate AI; skills and tools are the barrier Goldman Sachs 10,000 Small Businesses / Babson College / David Binder Research · 17 Mar 2026
- Wolters Kluwer: 62% of legal professionals report 6-20% weekly time savings Wolters Kluwer (Future Ready Lawyer 2026) · 4 Mar 2026
- BNY: 134 digital employees alongside ~48100 staff and 10-hour training BNY (reported by InvestmentNews) · 9 Feb 2026
- UK DSIT: users report productivity gains but 77% see no revenue change; 60% cite skills gap UK DSIT and DBT (IFF Research and Technopolis) · 28 Jan 2026
- Schneider Electric Wuhan: onboarding cut from 75 to 15 days; only 20% of workforce initially automation-skilled Schneider Electric / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- OECD (G7 request): SME AI adoption lags larger firms and the gap persists OECD · 9 Dec 2025
- OECD: skills, not cost, are the main barrier to generative AI in SMEs OECD · 1 Nov 2025
- Wharton/GBK 2025: 89% say GenAI enhances employee skills, 43% see risk of skill-proficiency decline Wharton Human-AI Research with GBK Collective · 28 Oct 2025
- 2025 baseline: Vietnam AI adoption 18% (about 170,000 firms), 12% of large enterprises with comprehensive AI strategy AWS / Strand Partners (Vietnam) · 17 Sept 2025
- AWS Philippines study: 21% of businesses use AI; 78% of adopters use it for basic purposes AWS / Strand Partners (Unlocking The Philippines' AI Potential) · 19 Aug 2025
- Massachusetts AG: Earnest Operations pays $2.5M over AI student-loan underwriting models Massachusetts Attorney General; Earnest Operations LLC · 10 Jul 2025
- BCG AI at Work 2025: five or more hours of training lifts regular use; only 25% of frontline say leaders give enough guidance Boston Consulting Group · 26 Jun 2025
- Humlum and Vestergaard: no earnings or hours effect from chatbots in Denmark University of Chicago BFI · 1 May 2025
- P&G field experiment: individuals with AI matched the performance of teams without AI Dell'Acqua et al. (NBER w33641) with Procter & Gamble · 1 Apr 2025
- WEF Future of Jobs 2025: 170 million jobs created and 92 million displaced by 2030 World Economic Forum · 8 Jan 2025
- Microsoft/LinkedIn 2024: only 39% of AI users received employer AI training; 60% of leaders lack AI vision Microsoft and LinkedIn · 8 May 2024
- UK NAO: 70% cite AI skills recruitment as a barrier, only 21% have an AI strategy UK National Audit Office · 15 Mar 2024
- OECD employer and worker AI surveys: training and worker consultation associated with better outcomes OECD (Broecke) · · 27 Mar 2023
Cheaper tokens, bigger bills · 2 curated · 31 matched
Price per unit of capability keeps falling while enterprise AI budgets overrun and software and services pricing is repriced.
- IDC: 61% of organisations exceeded their cloud AI budget IDC (Smith and Villars blog) · 25 Aug 2026
- ASEAN+ CIOs plan higher AI investment Lenovo CIO Playbook 2026 with IDC · 17 Jan 2026
Also matched by keywords (31)
- Accenture Q4 call: 65% of bookings fixed-price, pricing softer in Q4 Accenture (earnings call, via Benzinga/Webull) · 1 Oct 2026
- KPMG Q3 2026: 62% building agents but only 30% build controls into them KPMG · 24 Sept 2026
- Gartner: worldwide AI spending to reach about $2.67 trillion in 2026 Gartner · 16 Sept 2026
- State of Distribution 2026: over half of hotels use AI, under 1 in 10 cut manual work 30% NYU SPS Tisch Center, RateGain and HEDNA · 15 Sept 2026
- McKinsey 2026: 20% say AI running costs constrain use; 32% skipped buying software McKinsey & Company · 25 Aug 2026
- IDC: 61% of organisations exceeded their cloud AI budget IDC (Smith and Villars blog) · 25 Aug 2026
- UnitedHealth AI: ~$1B expected cost reduction, prior-auth approval time from 8+ hours to under 30 seconds UnitedHealth Group (reported by Motley Fool) · 14 Jul 2026
- Thryv SMB survey: 66% adopt AI and 70% say it raised revenue (vendor survey) Thryv (reported by Chain Store Age) · 13 Jul 2026
- Call-centre stocks slide: Concentrix -21%, Teleperformance -11% to -13% Concentrix, Teleperformance (via LetsDataScience) · 30 Jun 2026
- Concentrix cuts FY26 guidance in June; shares fall 21% premarket Concentrix · 29 Jun 2026
- Cushman & Wakefield opex up 10% as AI tools roll out Cushman & Wakefield · 24 Jun 2026
- Walker & Dunlop test: Claude finds target owners in 10 minutes versus a week, but misses some Walker & Dunlop · 24 Jun 2026
- Evident AI Index for Insurance 2026: productivity in 75% of disclosed cases, ROI disclosed by 3 of 30 insurers Evident Insights (reported by Insurance Business) · 16 Jun 2026
- Gartner: CMOs put 15.3% of budgets into AI but only 30% are ready to scale Gartner (marketing practice) · 11 May 2026
- Gartner: AI-ready marketing organisations spend 21.3% of budget on AI Gartner (marketing practice) · 11 May 2026
- secondary: Alphabet, Meta and Microsoft Q1 2026 capex guidance Alphabet; Meta; Microsoft · 29 Apr 2026
- Stanford AI Index 2026: agent task success 12% to ~66% but deployment in single digits Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- Infosys Q4 FY26: AI deals priced better but productivity gains largely passed to clients Infosys · 23 Apr 2026
- VinUniversity report on Vietnamese business AI use VinUniversity · 1 Apr 2026
- Academic study: LLM token prices fell about 600x, flagship tier does not follow trend Mingdeng Du, Wuhan University (arXiv) · 30 Mar 2026
- Canary hotel tech survey: 82% expect AI use to grow, benefits self-reported Canary Technologies · 20 Mar 2026
- Gartner via SaaStr: software spend +14.7% in 2026, with a 'price increase tax' Gartner (as reported by SaaStr) · 16 Feb 2026
- Menlo Ventures: enterprise generative AI spend $37B, 76% bought not built Menlo Ventures · 9 Dec 2025
- Rakuten Q3 FY2025: internal AI token usage up 17x, no efficiency gain quantified Rakuten Group · 13 Nov 2025
- Menlo Ventures: healthcare AI spend $1.4B in 2025, 22% of organisations deployed domain-specific AI Menlo Ventures (reported by HIT Consultant) · 22 Oct 2025
- GAO: 10 of 12 agencies say federal policy such as data privacy can obstruct generative AI adoption US Government Accountability Office · 29 Jul 2025
- MIT NANDA primary: ROI sits in back-office cuts; front-office wins are speed and retention MIT NANDA (Challapally Pease Raskar Chari) · 1 Jul 2025
- Epoch AI: LLM inference prices fall 9x to 900x per year by capability Epoch AI · 12 Mar 2025
- a16z 'LLMflation': cost for equal capability falls 10x a year Andreessen Horowitz (Guido Appenzeller) · 12 Nov 2024
- Gartner: half of supply chain leaders planned to implement GenAI within 12 months (early baseline) Gartner (reported by MH&L) · 16 Jan 2024
- IBM Watson Health failure: marketing ran ahead of the science IBM Watson Health (STAT) · 10 Mar 2021
Healthcare: modest measured gains, large claims · 6 curated · 24 matched
Measured clinical-documentation savings are small and financial payoff is unproven, while vendor and payer claims are large and regulators and recall data show real risk.
- JAMA Network Open quality study: scribe use cuts burnout from 51.9% to 38.8% in 30 days Six US health systems, JAMA Network Open (reported by Textbook of Digital Health) · 18 May 2026
- JAMA five-centre study: AI scribes save 16 minutes of documentation per 8 hours, about 0.5 extra visits a week Ambient Clinical Documentation Collaborative (Mass General Brigham, UCSF and others), JAMA · 6 Apr 2026
- UCLA RCT in NEJM AI: AI scribes cut note time up to 9.5% and burnout ~7% UCLA Health (NEJM AI) · 26 Nov 2025
- Kaiser Permanente TPMG: AI scribes saved an estimated 15,791 documentation hours over 63 weeks The Permanente Medical Group (Kaiser Permanente), NEJM Catalyst via AMA · 1 Jun 2025
- PHTI evaluation: AI scribes cut burnout but have not proven financial ROI Peterson Health Technology Institute (reported by Fierce Healthcare) · 25 Mar 2025
- Kaiser Permanente NorCal scribe pilot: 3,442 physicians, 303,266 encounters, and two logged hallucinations The Permanente Medical Group, NEJM Catalyst (reported by Epocrates) · 21 Feb 2024
Also matched by keywords (24)
- Bessemer/Bain 2026 scorecard: healthcare AI returns average 3.5x, realised in ~12 months Bessemer Venture Partners with Bain & Company · 30 Sept 2026
- State of Distribution 2026: over half of hotels use AI, under 1 in 10 cut manual work 30% NYU SPS Tisch Center, RateGain and HEDNA · 15 Sept 2026
- Politecnico di Milano study: 903 FDA AI devices, missing clinical evidence linked to higher recall likelihood Politecnico di Milano (JAMA Network Open) · 24 Jul 2026
- FDA AI device list reaches 1,524, radiology 76%, under 2% cite randomised trial data US FDA list (reported by AI2Work) · 21 Jul 2026
- JAMA Network Open quality study: scribe use cuts burnout from 51.9% to 38.8% in 30 days Six US health systems, JAMA Network Open (reported by Textbook of Digital Health) · 18 May 2026
- JAMA five-centre study: AI scribes save 16 minutes of documentation per 8 hours, about 0.5 extra visits a week Ambient Clinical Documentation Collaborative (Mass General Brigham, UCSF and others), JAMA · 6 Apr 2026
- Eliciting Insights survey: 75% of US health systems use AI, up from 59%; ambient notes at 68% Eliciting Insights (reported by Fierce Healthcare) · 24 Mar 2026
- AMA survey trend: physician AI use 38% to 81%, use cases per doctor 1.1 to 2.3 American Medical Association (reported by HCI Innovation Group) · 15 Mar 2026
- AMA 2026 survey: 81% of physicians use AI professionally, up from 38% in 2023 American Medical Association · 12 Mar 2026
- OUH ambient voice pilot logged 37.3% of outputs needing accuracy edits and 24 hallucinations in 398 uses Oxford University Hospitals NHS Foundation Trust (reported by HTN) · 24 Feb 2026
- Oxford University Hospitals AVT pilot: nearly 90% report less documentation time Oxford University Hospitals NHS Foundation Trust · 23 Feb 2026
- Nuffield Trust (NIHR RSET) review: ambient voice studies measure time saved, rarely outcomes or cost Nuffield Trust / NIHR RSET · 4 Feb 2026
- UCLA RCT in NEJM AI: AI scribes cut note time up to 9.5% and burnout ~7% UCLA Health (NEJM AI) · 26 Nov 2025
- Menlo Ventures: healthcare AI spend $1.4B in 2025, 22% of organisations deployed domain-specific AI Menlo Ventures (reported by HIT Consultant) · 22 Oct 2025
- JAMA Health Forum: 60 of 950 FDA-cleared AI devices linked to 182 recalls, 43% within a year JAMA Health Forum (reported by TechTarget) · 26 Aug 2025
- Insilico rentosertib Phase IIa: +98.4 mL lung function on 60 mg vs -20.3 mL placebo, with liver-related dropouts Insilico Medicine (Nature Medicine, reported by Drug Discovery Trends) · 5 Jun 2025
- Kaiser Permanente TPMG: AI scribes saved an estimated 15,791 documentation hours over 63 weeks The Permanente Medical Group (Kaiser Permanente), NEJM Catalyst via AMA · 1 Jun 2025
- Recursion cuts five programmes after Exscientia merger; shares fall 13.4% Recursion Pharmaceuticals (reported by Pharmaceutical Technology) · 6 May 2025
- McKinsey Q4 2024: 85% of US healthcare leaders exploring or using gen AI, 64% expect or measure positive ROI McKinsey & Company · 26 Mar 2025
- PHTI evaluation: AI scribes cut burnout but have not proven financial ROI Peterson Health Technology Institute (reported by Fierce Healthcare) · 25 Mar 2025
- Deloitte 2025: only 10% of healthcare C-suite report significant generative AI ROI Deloitte Global Health Care Executive Outlook (reported by Becker's) · 29 Jan 2025
- Kaiser Permanente NorCal scribe pilot: 3,442 physicians, 303,266 encounters, and two logged hallucinations The Permanente Medical Group, NEJM Catalyst (reported by Epocrates) · 21 Feb 2024
- Class action: Humana accused of using nH Predict to deny Medicare Advantage post-acute care Humana; Optum/naviHealth (reported by Becker's Payer) · 13 Dec 2023
- Epic Sepsis Model missed 67% of sepsis cases at Michigan Medicine Michigan Medicine (JAMA Internal Medicine, reported by Fierce Healthcare) · 22 Jun 2021
IT services and outsourcing are repricing · 10 curated · 19 matched
IT services, BPO and contact-centre firms report revenue pressure and repricing attributed to AI, while some regional players report growth in AI work.
- Concentrix Q3 FY26: $1.05B goodwill impairment, revenue down 1.2% Concentrix (via Pulse 2.0) · 2 Oct 2026
- Accenture FY26: revenue $74.2B, bookings $84.5B, 814,000 people Accenture · 1 Oct 2026
- Accenture Q4 call: 65% of bookings fixed-price, pricing softer in Q4 Accenture (earnings call, via Benzinga/Webull) · 1 Oct 2026
- Concentrix shares fall 11% after Q3; Q4 revenue guided down 3-5% Concentrix (via Parameter.io) · 30 Sept 2026
- Indian IT Q1 FY27: 2.6-2.8% growth, Infosys cuts guidance to 1.5-3% TCS, Infosys, HCLTech (via Wright Research) · 2 Aug 2026
- Call-centre stocks slide: Concentrix -21%, Teleperformance -11% to -13% Concentrix, Teleperformance (via LetsDataScience) · 30 Jun 2026
- Concentrix cuts FY26 guidance in June; shares fall 21% premarket Concentrix · 29 Jun 2026
- Accenture Q3 FY26: bookings fall to $19.3B from $19.7B Accenture (via 01net.it press-release reprint) · 18 Jun 2026
- Indian IT FY26: TCS revenue down 0.5%, HCLTech guides 3-5% decline TCS, Infosys, Wipro, HCLTech (via The Register) · 28 Apr 2026
- Concentrix Q1 FY26: revenue $2.5B, margins compress Concentrix · 24 Mar 2026
Also matched by keywords (19)
- Concentrix Q3 FY26: $1.05B goodwill impairment, revenue down 1.2% Concentrix (via Pulse 2.0) · 2 Oct 2026
- Accenture FY26: revenue $74.2B, bookings $84.5B, 814,000 people Accenture · 1 Oct 2026
- Concentrix shares fall 11% after Q3; Q4 revenue guided down 3-5% Concentrix (via Parameter.io) · 30 Sept 2026
- Indian IT Q1 FY27: 2.6-2.8% growth, Infosys cuts guidance to 1.5-3% TCS, Infosys, HCLTech (via Wright Research) · 2 Aug 2026
- FPT H1 2026: AI and data analytics revenue up 54% to VND 1.8T FPT Corporation (Vietnam, via Vietstock) · 20 Jul 2026
- Allianz Partners confirms 1,500 to 1,800 job cuts attributed to AI Allianz Partners · 8 Jul 2026
- Call-centre stocks slide: Concentrix -21%, Teleperformance -11% to -13% Concentrix, Teleperformance (via LetsDataScience) · 30 Jun 2026
- Concentrix cuts FY26 guidance in June; shares fall 21% premarket Concentrix · 29 Jun 2026
- Accenture Q3 FY26: bookings fall to $19.3B from $19.7B Accenture (via 01net.it press-release reprint) · 18 Jun 2026
- FPT Software: $256M AI-enabled contract is the largest in company history FPT Software (company release) · 27 May 2026
- Indian IT FY26: TCS revenue down 0.5%, HCLTech guides 3-5% decline TCS, Infosys, Wipro, HCLTech (via The Register) · 28 Apr 2026
- Infosys Q4 FY26: AI deals priced better but productivity gains largely passed to clients Infosys · 23 Apr 2026
- FPT Q1 2026: Global IT Services +10.4%, new bookings +22.2% FPT Corporation (company release) · 22 Apr 2026
- Wipro Q4 FY26: IT services revenue down 1.6% while AI investment pressures margins Wipro · 16 Apr 2026
- Concentrix Q1 FY26: revenue $2.5B, margins compress Concentrix · 24 Mar 2026
- FPT: AI handles about 70% of common inquiries; productivity per employee 'tripled' FPT Corporation (Vietnam) · 20 Mar 2026
- Mondelez cites 30-50% lower content production cost from generative AI tool Mondelez International · 27 Oct 2025
- MISA AVA customer-care assistant: 350 staff doing work that needed 600 MISA (Vietnam) · 24 Jul 2025
- Netherlands Court of Audit: 6 of 9 government algorithms failed basic requirements Netherlands Court of Audit (Algemene Rekenkamer) · 18 May 2022
Manufacturing: measured value lags, early adopters can lose productivity first · 6 curated · 20 matched
Plant-level data show a productivity J-curve for early AI adopters, and most manufacturers report value without scaling it across sites.
- Revalize survey: only 49% of manufacturers measure AI ROI rigorously Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Revalize survey: share of manufacturers reporting no measurable AI financial impact rose from 3% to 13% Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Deloitte Switzerland: 84% of manufacturers report measurable AI value but only about 1 in 5 use cases is scaled Deloitte (AI in manufacturing) · 30 Jun 2026
- Rockwell survey: 34% of manufacturing operations AI-augmented, only 18% still in pilot Rockwell Automation / Sapio Research (2026 State of Smart Manufacturing) · 19 May 2026
- NBER study of about 750 CFOs: manufacturing and construction see smaller AI productivity gains than finance Baslandze et al. (NBER Working Paper 34984) · 1 Mar 2026
- Census-linked study: AI adoption in US manufacturing follows a J-curve, with early productivity losses McElheran, Yang, Kroff and Brynjolfsson (Rise of Industrial AI in America), AEA 2026 programme · 1 Sept 2025
Also matched by keywords (20)
- Revalize survey: only 49% of manufacturers measure AI ROI rigorously Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Revalize survey: share of manufacturers reporting no measurable AI financial impact rose from 3% to 13% Revalize / TEAM LEWIS / OpinionRoute (You Can't Scale AI on Ambition Alone) · 29 Sept 2026
- Census BTOS: manufacturing AI use 21.1%, up from 12.3% in late 2025 US Census Bureau Business Trends and Outlook Survey (analysis by StartBusinessByState) · 24 Sept 2026
- Deloitte Switzerland: 84% of manufacturers report measurable AI value but only about 1 in 5 use cases is scaled Deloitte (AI in manufacturing) · 30 Jun 2026
- Ford rehires about 350 quality inspectors after AI inspection falls short Ford Motor Company (reported by Bloomberg, summarised by AI Weekly) · 25 Jun 2026
- Schneider Electric El Paso: on-time delivery from 61% to 97%, $43m of backorders eliminated Schneider Electric / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- DCM Shriram Gujarat: EBITDA up 11 points, power costs down 32% DCM Shriram / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- CIMC Reefer Containers: lead times down 32%, defects down 47%, conversion cost down 24% CIMC Reefer Containers / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Hitachi Vantara Norman plant: inventory down 50%, order-to-ship lead time down 77% Hitachi Vantara Manufacturing / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- RRS Qingdao Smart Logistics Park: transport costs down 23%, inventory turnover up 40% RRS Qingdao Smart Logistics Park / World Economic Forum Global Lighthouse Network · 22 Jun 2026
- Rockwell survey: 34% of manufacturing operations AI-augmented, only 18% still in pilot Rockwell Automation / Sapio Research (2026 State of Smart Manufacturing) · 19 May 2026
- NBER study of about 750 CFOs: manufacturing and construction see smaller AI productivity gains than finance Baslandze et al. (NBER Working Paper 34984) · 1 Mar 2026
- Unilever Hefei: forecasting accuracy up 39%, operating costs down 24% with 65% AI-driven use cases Unilever / World Economic Forum Global Lighthouse Network · 15 Jan 2026
- WEF Lumina: 94% of successful factory transformations combine several technology domains World Economic Forum Global Lighthouse Network (Lumina) · 15 Jan 2026
- Equinor predictive maintenance: about $120m of value since 2020 across 700+ rotating machines Equinor · 7 Jan 2026
- KCCI: 80.7% of Korean manufacturers have no dedicated AI talent and 60.6% expect minimal performance effect Korea Chamber of Commerce and Industry (KCCI) · 18 Nov 2025
- Conference Board: 72% of S&P 500 flag AI as a material risk in 10-Ks The Conference Board · 6 Oct 2025
- Census-linked study: AI adoption in US manufacturing follows a J-curve, with early productivity losses McElheran, Yang, Kroff and Brynjolfsson (Rise of Industrial AI in America), AEA 2026 programme · 1 Sept 2025
- Sweden social insurance fraud-scoring algorithm found not to meet equal treatment Försäkringskassan / Inspectorate for Social Security (reported by Amnesty International) · 1 Nov 2024
- OECD employer and worker AI surveys: training and worker consultation associated with better outcomes OECD (Broecke) · · 27 Mar 2023
Time saved is not money saved · 7 curated · 14 matched
Controlled trials and government pilots show real but modest time savings, mostly self-reported, and an experienced-developer trial found a slowdown. Savings seldom show up as revenue or cost lines.
- HMRC Copilot trial: self-reported 2-3% of working week saved, after a 20% haircut HMRC (Phase 3 Copilot evaluation) · 9 Jul 2026
- E-commerce RCTs: AI pre-sale chatbot lifts sales 16.3% and conversion 21.7% Fang Yuan Zhang Donati Sarvary (arXiv; MSI) · 30 Jun 2026
- Stanford AI Index 2026: measured productivity gains 14-26% in software and support Stanford HAI (reported by Siemens Xcelerator Community) · 23 Apr 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- METR RCT: experienced developers 19% slower with AI tools METR · 25 Jul 2025
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
- Microsoft Copilot RCT, 66 firms: email time down 1.29 hours a week, meetings unchanged Dillon Jaffe Immorlica Stanton (NBER 33795) · 1 May 2025
Also matched by keywords (14)
- Agoda survey: 63% of Vietnamese developers save 7+ hours a week with AI Agoda / Macrame Consulting (7 Asian markets) · 25 Sept 2026
- AWS Korea study: 58% of firms use AI and 81% of adopters report higher productivity AWS / Strand Partners (Realizing Korea's AI Potential 2026) · 14 Sept 2026
- Houzz 2026: 52% of construction firms use AI, saving 4.7 hours a week Houzz (2026 U.S. State of AI in Construction & Design Industry) · 3 Sept 2026
- JLL: a quarter of staff use internal AI daily, estimating two hours saved a week JLL · 24 Jun 2026
- HDBank automates six processes with FPT akaBot: '70% processing time saved' HDBank (Vietnam) · 22 May 2026
- Atlanta Fed et al.: executives use AI only 1.5 hours a week on average Federal Reserve Bank of Atlanta with Bank of England Bundesbank and Stanford · 24 Mar 2026
- Oxford University Hospitals AVT pilot: nearly 90% report less documentation time Oxford University Hospitals NHS Foundation Trust · 23 Feb 2026
- DWP Copilot evaluation: 19 minutes a day saved versus a non-user comparison group UK Department for Work and Pensions (reported by Computing) · 5 Feb 2026
- Nuffield Trust (NIHR RSET) review: ambient voice studies measure time saved, rarely outcomes or cost Nuffield Trust / NIHR RSET · 4 Feb 2026
- Microsoft Research Copilot field experiment: 80% of treated users saved two hours a week on email, no task-mix change Microsoft Research and Harvard Business School (Dillon Jaffe Immorlica Stanton) · 17 Nov 2025
- Thomson Reuters: 53% of professionals already see AI ROI; 5 hours a week expected saved Thomson Reuters · 26 Jun 2025
- UK cross-government Copilot trial: 26 minutes a day saved, self-reported, 17% saved none UK Government Digital Service trial (reported by PublicTechnology) · 3 Jun 2025
- Microsoft Copilot RCT, 66 firms: email time down 1.29 hours a week, meetings unchanged Dillon Jaffe Immorlica Stanton (NBER 33795) · 1 May 2025
- St. Louis Fed et al.: nearly 40% of US adults use GenAI, 23% of workers used it for work last week Bick Blandin Deming (NBER w32966) · 1 Sept 2024
Winners redesign the work; they do not just add a tool · 6 curated · 10 matched · 4 frameworks
High performers are more likely to have redesigned workflows and jobs; most firms have not. BCG's 10-20-70 rule puts about 70% of AI value in people and process.
Frameworks: State of AI / AI high-performer practices; Future-Built and the 10-20-70 rule; State of AI in the Enterprise (2026 edition); Enterprise AI Maturity Model. See the Frameworks view.
- Gartner CPO survey: only 36% very confident to redesign procurement for AI Gartner · 19 May 2026
- PwC 2026: embedded AI and strong foundations separate winners PwC · 19 Jan 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
- McKinsey: AI high performers are 6% and redesign workflows McKinsey & Company · 5 Nov 2025
- BCG: 10-20-70 - people and process dominate AI value Boston Consulting Group · 1 Sept 2025
- BCG: future-built firms show 1.7x revenue growth and 1.6x EBIT margin Boston Consulting Group · 1 Sept 2025
Also matched by keywords (10)
- Gartner: 63% of procurement leaders expect AI gains but only 25% have redesigned roles Gartner (supply chain practice) · 8 Oct 2026
- McKinsey 2026: only 37% see any EBIT impact from AI; 14% report AI-linked workforce decline McKinsey & Company · 25 Aug 2026
- Japan MIC White Paper 2026: nearly 30% of Japanese firms have made no organisational effort to change operations with generative AI Japan Ministry of Internal Affairs and Communications (2026 White Paper on Information and Communications) · 1 Jul 2026
- Gartner CPO survey: only 36% very confident to redesign procurement for AI Gartner · 19 May 2026
- Deloitte 2026: skills are top barrier; 84% have not redesigned jobs Deloitte AI Institute · 1 Jan 2026
- McKinsey: AI high performers are 6% and redesign workflows McKinsey & Company · 5 Nov 2025
- GPT-4 mentor for Kenyan entrepreneurs: no average effect on revenue or profit Harvard Business School (Otis, Clarke, Delecourt, Holtz, Koning) · 1 Oct 2025
- BCG: 10-20-70 - people and process dominate AI value Boston Consulting Group · 1 Sept 2025
- Alibaba customer-service RCT: AI suggestions help low performers, hurt top agents' quality Ni Wang Feng Lu Wang Zhou (Alibaba collaboration; SSRN) · 8 Jan 2025
- Kenya RCT: GPT-4 business assistant lifted high performers about 15% and cut low performers about 8% Harvard Business School (Otis Clarke Delecourt Holtz Koning) · 1 Dec 2023
Evidence on training leaders in AI is thin · 4 curated · 2 matched
No AI executive programme has independently measured P&L outcomes. The best causal evidence concerns AI access, not courses, and shows AI amplifies existing managerial judgement.
- GPT-4 mentor for Kenyan entrepreneurs: no average effect on revenue or profit Harvard Business School (Otis, Clarke, Delecourt, Holtz, Koning) · 1 Oct 2025
- P&G field experiment: individuals with AI matched the performance of teams without AI Dell'Acqua et al. (NBER w33641) with Procter & Gamble · 1 Apr 2025
- BCG consultants RCT: GPT-4 raises output 12.2% faster 25.1% quality 40% inside the frontier Harvard Business School, Wharton, Warwick, MIT Sloan and BCG · 22 Sept 2023
- BCG consultants RCT: AI users 19 points less likely to be correct outside the frontier Harvard Business School, Wharton, Warwick, MIT Sloan and BCG · 22 Sept 2023
Also matched by keywords (2)
- GPT-4 mentor for Kenyan entrepreneurs: no average effect on revenue or profit Harvard Business School (Otis, Clarke, Delecourt, Holtz, Koning) · 1 Oct 2025
- P&G field experiment: individuals with AI matched the performance of teams without AI Dell'Acqua et al. (NBER w33641) with Procter & Gamble · 1 Apr 2025